FAQ

FAQS Glossary

Top 10 FAQs

When do I need to provide my receipt or invoice? How do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?

How do I disable the onboard video card built into my motherboard?

Upon boot up of my computer, I get no video signal to my monitor and get only a black/blank screen. How can I resolve this?

How do I test my power supply?

Why does the PCIe power adapter have two plugs at the end that plugs into the power supply?

How do I reset my network Winsock settings for my EVGA Motherboard?

Motherboard goes straight to FF without any video or beeps.

How do I get a copy of my Amazon invoice?

Motherboard Debug Post Codes

Where do I plug in the SPDIF from my EVGA GeForce graphics card to my EVGA motherboard?

Most Recent FAQs

Will my unused EAR transfer to my new product?

Will my extended warranty transfer to my new product?

How do I calculate my paid price for a product purchased in a Bundle or DIY from EVGA.com?

Why did my price paid get changed during the approval process?

Can I change my shipping once my Step-Up has started?

Can I use EVGA Bucks to pay for my Step-Up?

How long does it take EVGA to ship out my new product once they receive my old one?

How long does "Verifying Transaction" take?

What do I need to send back to EVGA?

What kind of product will I get?

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