|EVGA FAQ Help Center|
|Welcome to our EVGA FAQ Help Center. Here you will quickly find answers to our most commonly asked questions.|
|Top 25 FAQs|
|When do I need to provide my receipt or invoice? How do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?
Invoice Upload JPEG/PDF How To
|My computer hangs, freezes or becomes jumpy after installing drivers for my 400/500/600/700 Series Nvidia GeForce card.|
|How Do I Enable or Disable HDMI Audio in Windows If I Am Using an HDMI Connection Between My Nvidia Video Card or Motherboard and My Monitor?
Enabling/Disabling HDMI Audio through Nvidia Control Panel
|Why does my EVGA graphics card run hot?|
|Upon boot up of my computer, I get no video signal to my monitor and get only a black/blank screen. How can I resolve this?|
|What Chassis/Cases are compatible with the Classified SR-2 Board?
What cases are compatible with the w555?
|Why does the PCIe power adapter have two plugs at the end that plugs into the power supply?
PCIe power adapter connecter
|What do HC, FTW, SSC, and SC mean?
|Where do I plug in the SPDIF from my EVGA GeForce graphics card to my EVGA motherboard?|
|Where can I find a list of compatible memory for my EVGA motherboard?|
|Motherboard goes straight to FF without any video or beeps.|
|Does water-cooling or installing a third party cooling solution on my video card void the warranty?|
|What is AHCI and how does it differ from SATA IDE Compatibility Mode?
What EVGA Products have limited support for AHCI?
All about AHCI...
|Does overclocking void my warranty?|
|What cases have 10 slots or more for the EVGA X58 Classified 4-Way SLI motherboard
X58 Classified 4-Way SLI
|GTX 970 and SLI functionality.|
|When I boot my 680i, 750i, 780i, 790i motherboard I get no video and the LED reads two dashes (--). What does this mean?|
|No video at POST with new video card in Windows 8 prebuilt machine? (a.k.a. How to disable Secure Boot)
No video at POST, Windows 8 prebuilt system with Secure Boot
|How can I get a copy of my Newegg invoice and upload it to my EVGA account?|
|The GeForce Experience gives me the message, "Unable to connect to Nvidia, Try again later".|
|Where can I find a list of POST codes for my motherboard?|
|Motherboard Debug Post Codes
P67 / Z68 / Z77 / Z87 / Z97 / Z170 / Z270 / X79 / SR-X / X99 Debug Post Codes
|How do I test my power supply?|
|How do I set up Intel Smart Response Technology / SSD caching?
How do I set up Intel Smart Response Technology / SSD caching?
|How do I set up RAID on my 680i, 780i, and 790i motherboard?|
|Recently Added FAQs|
|What Fans and Radiators does my DG-7 Series case support?
Rad/Fan support for DG-7 cases
|Which HDMI audio formats does my Nvidia based EVGA card support?
Information what surround audio formats (low-loss, lossless and uncompressed) supported by HD Audio
|Why do my GPU clocks remain high when my system is idle?
Troubleshooting Steps to help allow the EVGA GTX card to lower its clocks when idling.
|What are the specifications of the EVGA SC17 1080 17.3" 4K Gaming Laptop power supply?
What are the specifications of the EVGA SC17 1080 17.3" 4K Gaming Laptop power supply?
|EVGA CLC Flow Control software disconnects from USB or shows "No USB Device Found"
EVGA CLC Flow Control software disconnects from USB or shows "No USB Device Found"
|How to RMA
How to RMA
|How to Enter UEFI - Windows 10
How to get to the UEFI BIOS - Fast Boot enabled
|My 1080 Ti FTW3 Fans Don't Spin
1080 Ti FTW3 Fan Issue
|Which EVGA Modular Cables are compatible with my PSU?
PSU Sleeved Cables
|Prepaid UPS Shipping Label (ARS Labels for Standard RMAs and EARs)
ARS UPS Label
|PXOC LED brightness level
How to adjust LED Brightness
|What is EVGA ELITE membership?|
|Can I upgrade my pre-order to an ELITE version of my card?|
|What is the rating for my PSU wall cable?|
|POST Code "C"|
|Which products qualify to be an EVGA ELITE member?
List of qualified products to become an EVGA ELITE member.
|Does the EVGA Closed Loop Cooler(CLC) Support the AM4 Socket type out of the box?|
|Black screen or no signal after installing a graphics card on an Asus Z170 Z270 H110 B150 motherboard
Black screen or no signal after installing a graphics card on an Asus Z170 Z270 H110 B150 motherboard
|My Z270 motherboard is unable to detect my M.2 drive, or I cannot enter NVMe RAID configuration.|
|EVGA Interview monitor power adapter specs|
|Z170 POST Code 62 with Kaby Lake Processors|
|What resolutions are supported on Displayport?
What resolutions are supported on Displayport 1.4?
|CPU socket position on the X99 Classified and X99 FTW K
CPU socket position on the X99 Classified and X99 FTW K
|How Do I Set My Speaker System’s Crossover Frequency in Creative Audio?
How Do I Set My Speaker System’s Crossover Frequency in Creative Audio?
|How Do I Set My Speakers to Full-range in Realtek or Creative Audio?
How Do I Set My Speakers to Full-range in Realtek or Creative Audio?