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EVGA FAQ Help Center
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Top 25 FAQs
When do I need to provide my receipt or invoice? How do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?
Invoice Upload JPEG/PDF How To
My computer hangs, freezes or becomes jumpy after installing drivers for my 400/500/600/700 Series Nvidia GeForce card.
How Do I Enable or Disable HDMI Audio in Windows If I Am Using an HDMI Connection Between My Nvidia Video Card or Motherboard and My Monitor?
Enabling/Disabling HDMI Audio through Nvidia Control Panel
Why does my EVGA graphics card run hot?
Upon boot up of my computer, I get no video signal to my monitor and get only a black/blank screen. How can I resolve this?
What Chassis/Cases are compatible with the Classified SR-2 Board?
What cases are compatible with the w555?
Why does the PCIe power adapter have two plugs at the end that plugs into the power supply?
PCIe power adapter connecter
Where do I plug in the SPDIF from my EVGA GeForce graphics card to my EVGA motherboard?
Where can I find a list of compatible memory for my EVGA motherboard?
What do HC, FTW, SSC, and SC mean?
acryonym explanation
Motherboard goes straight to FF without any video or beeps.
Does water-cooling or installing a third party cooling solution on my video card void the warranty?
What is AHCI and how does it differ from SATA IDE Compatibility Mode? What EVGA Products have limited support for AHCI?
All about AHCI...
Does overclocking void my warranty?
What cases have 10 slots or more for the EVGA X58 Classified 4-Way SLI motherboard
X58 Classified 4-Way SLI
When I boot my 680i, 750i, 780i, 790i motherboard I get no video and the LED reads two dashes (--). What does this mean?
GTX 970 and SLI functionality.
No video at POST with new video card in Windows 8 prebuilt machine? (a.k.a. How to disable Secure Boot)
No video at POST, Windows 8 prebuilt system with Secure Boot
Device Manager reports "Code 43" error - Windows has stopped this device because it has reported problems.
Troubleshooting Device Manager 'Code 43' error - Windows has stopped this device because it has reported problems
Where can I find a list of POST codes for my motherboard?
How can I get a copy of my Newegg invoice and upload it to my EVGA account?
Motherboard Debug Post Codes
P67 / Z68 / Z77 / Z87 / Z97 / Z170 / Z270 / X79 / SR-X / X99 Debug Post Codes
How do I set up Intel Smart Response Technology / SSD caching?
How do I set up Intel Smart Response Technology / SSD caching?
How do I set up RAID on my 680i, 780i, and 790i motherboard?
Configuring bootable NVIDIA RAID array for a Windows XP/Windows XP 64-bit Edition installation
Configuring bootable NVIDIA RAID array for a Windows XP 32-bit/Windows XP 64-bit Edition installation

Recently Added FAQs
How to RMA
How to RMA
How to Enter UEFI - Windows 10
How to get to the UEFI BIOS - Fast Boot enabled
My 1080 Ti FTW3 Fans Don't Spin
1080 Ti FTW3 Fan Issue
Which EVGA Modular Cables are compatible with my PSU?
PSU Sleeved Cables
Prepaid UPS Shipping Label (ARS Labels for Standard RMAs and EARs)
ARS UPS Label
PXOC LED brightness level
How to adjust LED Brightness
What is EVGA ELITE membership?
Can I upgrade my pre-order to an ELITE version of my card?
What is the rating for my PSU wall cable?
POST Code "C"
Which products qualify to be an EVGA ELITE member?
List of qualified products to become an EVGA ELITE member.
Does the EVGA Closed Loop Cooler(CLC) Support the AM4 Socket type out of the box?
Black screen or no signal after installing a graphics card on an Asus Z170 Z270 H110 B150 motherboard
Black screen or no signal after installing a graphics card on an Asus Z170 Z270 H110 B150 motherboard
My Z270 motherboard is unable to detect my M.2 drive, or I cannot enter NVMe RAID configuration.
EVGA Interview monitor power adapter specs
Z170 POST Code 62 with Kaby Lake Processors
What resolutions are supported on Displayport?
What resolutions are supported on Displayport 1.4?
CPU socket position on the X99 Classified and X99 FTW K
CPU socket position on the X99 Classified and X99 FTW K
How Do I Set My Speaker System’s Crossover Frequency in Creative Audio?
How Do I Set My Speaker System’s Crossover Frequency in Creative Audio?
How Do I Set My Speakers to Full-range in Realtek or Creative Audio?
How Do I Set My Speakers to Full-range in Realtek or Creative Audio?
What are Full-Range Speakers and Should I set My Speakers to Full-Range?
What are Full-Range Speakers and Should I set My Speakers to Full-Range?
Why can I not get past the Graphics Card Detected prompt in Precision X OC?
Why can I not get past the Graphics Card Detected prompt in Precision X OC?
How do you remove the Powerlink from the graphics card?
How do you remove the Powerlink from the graphics card?
ATX voltage tolerances
What size are the thermal pads for the thermal mod?
What size are the thermal pads for the thermal mod?

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