FAQ

FAQS Glossary

Top 10 FAQs

When do I need to provide my receipt or invoice? How do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?

How do I disable the onboard video card built into my motherboard?

How do I test my power supply?

EVGA RTX 30 Series Support Bracket

Motherboard Debug Post Codes

Upon boot up of my computer, I get no video signal to my monitor and get only a black/blank screen. How can I resolve this?

How do I reset my network Winsock settings for my EVGA Motherboard?

Why does the PCIe power adapter have two plugs at the end that plugs into the power supply?

How do I get a copy of my Amazon invoice?

Motherboard goes straight to FF without any video or beeps.

Most Recent FAQs

(UK only) To ensure that your RMA can be successfully completed, please note the following:

What size screwdriver should I use to disassemble my video card?

Which EVGA Motherboards are compatible with Windows 11 Insider Preview?

How to Enable Trusted Platform Module(TPM) in your EVGA Motherboard BIOS

Will my unused EAR transfer to my new product?

Will my extended warranty transfer to my new product?

How do I calculate my paid price for a product purchased in a Bundle or DIY from EVGA.com?

Why did my price paid get changed during the approval process?

Can I change my shipping once my Step-Up has started?

Can I use EVGA Bucks to pay for my Step-Up?

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