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Top 10 FAQs

When do I need to provide my receipt or invoice? How do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?

My computer hangs, freezes or becomes jumpy after installing drivers for my 400/500/600/700 Series Nvidia GeForce card.

How Do I Enable or Disable HDMI Audio in Windows If I Am Using an HDMI Connection Between My Nvidia Video Card or Motherboard and My Monitor?

Why does my EVGA graphics card run hot?

What do HC, FTW, SSC, and SC mean?

Upon boot up of my computer, I get no video signal to my monitor and get only a black/blank screen. How can I resolve this?

What Chassis/Cases are compatible with the Classified SR-2 Board?

Why does the PCIe power adapter have two plugs at the end that plugs into the power supply?

Motherboard goes straight to FF without any video or beeps.

Where do I plug in the SPDIF from my EVGA GeForce graphics card to my EVGA motherboard?

Most Recent FAQs

I'm experiencing crashing, lock ups, losing audio, or some settings are not working on my NU Audio Card.

I hear a clicking noise from my NU Audio Card when I turn on my system or sometimes when I adjust software settings. Is something wrong with my NU Audio Card?

How Do I Troubleshoot Issues with Flow Control For My CLC Cooler?

How do I set my EVGA Z10 Kebyoard to AZERTY mode?

EVGA GeForce® RTX 2060 SUPER™, EVGA GeForce® RTX 2070 SUPER™, EVGA GeForce® RTX 2080 SUPER™ Nameplate Sticker

Can I disconnect the USB Cable to a CLC Cooler after changing settings?

What headphones work with the EVGA NU Audio Card? Is there a list of supported headphones?

How do I delete my EVGA member account?

What are the measurements for the EVGA NVLink bridges?

Does the NU Audio Card require a burn-in period? / How do I burn-in the NU Audio Card?

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