EVGA Corporate Headquarters

  • US Office
  • Brea, California

Service Hours

  • Monday – Friday 9AM to 6PM PST

Office Hours:

  • Monday – Friday 9AM to 6PM PST

  • Toll Free: +1.888.881.EVGA (3842)
  • Tel: +1.714.528.4500
  • Fax: +1.714.528.4501
  • Email us

For Technical Support

  1. Create an account on EVGA.com: https://secure.evga.com/US/signup.asp

  2. Register your product: https://www.evga.com/support/register.asp

  3. Submit a ticket on your registered product: https://www.evga.com/support/ticket/support.aspx

EVGA Latin America

  • LATAM Office
  • Miami, Florida

  • Tel: +1.305.477.1252
  • Technical Service: +1.714.528.4500
  • Fax: +1.305.477.3895

For Technical Support

(LATAM)
  1. Create an account on EVGA.com: https://secure.evga.com/latam/signup.asp

  2. Register your product: https://latam.evga.com/support/register.asp

  3. Submit a ticket on your registered product: https://latam.evga.com/support/support.asp

EVGA Europe

  • German Office
  • Munich, Germany

  • Call Service

    • Germany: +49 (0) 8918-904911
    • United Kingdom: +44 (0) 1788-247-506

    Service Hours

    • Monday - Friday: 09:00 - 18:00 CET

    Extended Phone Service:

    • Monday – Friday: 18:00 – 00:00 CET
    • Saturday: 12:00 – 17:00 CET
    • Sunday: 12:00 – 17:00 CET

For Technical Support

(EU)
  1. Create an account on EVGA.com: https://secure.evga.com/EU/signup.asp

  2. Register your product: https://eu.evga.com/support/register.asp

  3. Submit a ticket on your registered product: https://eu.evga.com/support/support.asp

For Technical Support

(DE)
  1. Create an account on EVGA.com: https://secure.evga.com/DE/signup.asp

  2. Register your product: https://de.evga.com/support/register.asp

  3. Submit a ticket on your registered product: https://de.evga.com/support/support.asp

EVGA Asia / Pacific

  • Taiwan Office
  • Taipei, Taiwan

  • Tel: +886.2.82262868
  • Fax: +886.2.82261338


For Technical Support

(TW)
  1. Create an account on EVGA.com: https://secure.evga.com/tw/signup.asp

  2. Register your product: https://tw.evga.com/support/register.asp

  3. Submit a ticket on your registered product: https://tw.evga.com/Support/ticket/support.aspx

For Technical Support

(AU)
  1. Create an account on EVGA.com: https://secure.evga.com/au/signup.asp

  2. Register your product: https://au.evga.com/support/register.asp

  3. Submit a ticket on your registered product: https://au.evga.com/support/ticket/support.aspx





Customer Service


Special EVGA 30 Series Pricing Update Notice:

Due to ongoing events, EVGA has made price adjustments on the GeForce RTX 30 Series products. This change was necessary due to several factors and will be effective January 11, 2021. EVGA has worked to reduce and minimize these costs as much as possible. For those who are currently in the EVGA.com Notify Queue system or Step-Up Queue, EVGA will honor the original MSRP pricing through April 16th, 2021 if your purchase position is processed before this date.

Special EVGA 30 Series Notify System Notice:

We have made some changes to the checkout process for EVGA.com 30 Series orders. Now we are using a queue based notification system.

To sign up, use the notification button on the product you would like to be notified for. Once product is available (and it is your turn to purchase), you will receive a secure email that will allow you to purchase the product that you received a notification for. Please note that you have 8 hours to place your order, if your order is not complete within 8 hours, the product will be released back into queue system.

Also note that your email address that was used for the notify system MUST MATCH an email that has a registered EVGA account, if an account is not available with that email, you will need to create one before you can purchase. To view the notifies you have selected and if an email has sent, please visit the My Notifies page here.





Rebate Issues


Rebate Issues: https://www.evga.com/support/rebates/





Warranty


If you need to take advantage of EVGA's warranty, please visit our RMA page for detailed instructions.




For all other inquiries, please use this form.

**PLEASE NOTE**
EVGA Staff and Customer Service do not have access to queue positions or estimated times for your notifies and as such, would not be able to give you that information via phone or email.

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