Please read below or watch the video HERE.
In order to test your EVGA power supply, the first thing you will want to try is known as the jumper test
(aka the PSU paper-clip test, jump starting, etc.) as this will allow us to verify the device's functionality without needing it to be connected to any other components from your system. This process is relatively safe as it does
not deal with dangerous voltages, and there should be no need for direct contact with live wires, however please be sure to take any precautions necessary to prevent issues from occurring.
This test can help identify the following issues:
Internal short circuits
Power connected to PSU
What this test cannot identify:
- Voltage fluctuations
- Power Output (failing power rails)
- Issues with capacity
For Advanced Voltage testing, click here to see our FAQ on power rail specification.
If you have an EVGA PSU that seems to be unresponsive after this test, it might be time to ask us a few questions:
- Please register your EVGA product using its serial number at https://www.evga.com/support/register.asp
- Then contact our Customer Support using the methods described below.
To contact EVGA Customer Support:
Login to your EVGA account and submit a support ticket!
Send us an email:
If all else fails,