FAQ

EVGA FAQ help Center

Top 25 FAQs

How can I get a copy of my Newegg invoice and upload it to my EVGA account?
Where can I locate the serial number and part number of my EVGA product?
Where can I find a list of compatible memory for my EVGA motherboard?
When RMAing a product, what should I send in and how should I package the defective item?
What is the difference between -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX, -GR, -K1, -KR, -LA, -LE, -LR, -LX, -T1, -TR, -TX, -T2, -BR, -B1, -BX, -DR, -RX models?
I have accidentally unregistered one of my products. How do I fix the registration?
What is EVGA ELITE membership?
If I remove my UPC label for a rebate submission, am I still eligible to enroll in the Warranty and StepUp Program?
What method of payment can I use to to pay for an EAR, RMA, step-up, or online purchase through EVGA?
It fails to uninstall the Display Link Core, Display link Display, Or UV+ Graphics using the add / remove programs.
Do I need to unregister a product if I sell it?
What kind of warranty does my B-Stock item come with?
I'm trying to register my product, but the website is telling me that the serial number has already been registered.
Prepaid UPS Shipping Label (ARS Labels for Standard RMAs and EARs)
Are blown capacitors covered under warranty?
Do I need an invoice to RMA my RMA, Step-up, or purchase directly from EVGA?
What is the difference between a standard RMA and an EAR ( EVGA advanced RMA )?
How do I delete my EVGA member account?
Do I have to register an RMA or replacement product?
Can I step-up two graphics cards towards the upgrade of one better card?
I received my RMA Replacement without any of the accessories, SLI bridge, and chipset fan.
Why do I get a credit card error when submitting my credit card on EVGA.com?
I cannot enable 3 or more monitors on multiple GeForce graphics cards.
How do I check the status of my rebate?
When registering a product received from an RMA what do I use for the place and date of purchase?

Most Recent FAQs

I hear a clicking noise from my NU Audio Card when I turn on my system or sometimes when I adjust software settings. Is something wrong with my NU Audio Card?
How do I delete my EVGA member account?
Prepaid UPS Shipping Label (ARS Labels for Standard RMAs and EARs)
What is EVGA ELITE membership?
Can I upgrade my pre-order to an ELITE version of my card?
How can I get a copy of my Newegg invoice and upload it to my EVGA account?
Do I need to unregister a product if I sell it?
What kind of warranty does my B-Stock item come with?
Can I get the Rebate that is currently offered on the graphics card I want to step-up to?
A delivery notice was left at EVGA RMA dept.
Programs to test components with.
Are blown capacitors covered under warranty?
Do I need an invoice to RMA my RMA, Step-up, or purchase directly from EVGA?
Do I have to register an RMA or replacement product?
Are EVGA RMA products recertified?
I cannot enable 3 or more monitors on multiple GeForce graphics cards.
It fails to uninstall the Display Link Core, Display link Display, Or UV+ Graphics using the add / remove programs.
I have accidentally unregistered one of my products. How do I fix the registration?
When RMAing a product, what should I send in and how should I package the defective item?
What is the difference between a standard RMA and an EAR ( EVGA advanced RMA )?
When registering a product received from an RMA what do I use for the place and date of purchase?
What warranty do -RX or recertified products have?
What is the difference between -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX, -GR, -K1, -KR, -LA, -LE, -LR, -LX, -T1, -TR, -TX, -T2, -BR, -B1, -BX, -DR, -RX models?
What method of payment can I use to to pay for an EAR, RMA, step-up, or online purchase through EVGA?
Why do I get a credit card error when submitting my credit card on EVGA.com?

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