(UK only) To ensure that your RMA can be successfully completed, please note the following:

Last Update: 3/1/2021 10:42 AM

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- Shipping with UPS/ParcelForce/DHL Express or Royal Mail. Customs clearance is not possible with other carriers.

- Proforma Invoice for customs clearance can be requested from us after an RMA has been started. Place 3 copies behind the customs declaration on the outside of the parcel in an envelope.

- VAT refund after receiving a replacement: from the UK government https://www.gov.uk/hmrc-internal-manuals/customs-special-procedures/spe14030?fbclid=IwAR2L6ESwa4EZpP2MFasRw_HOrv8lzLM--MiLMIQ_7Qpy44o7McjaL05ATt4

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UK, UK RMA

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(UK only) To ensure that your RMA can be successfully completed, please note the following:

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