If you have installed a Kaby Lake processor in a Z170 motherboard and you are receiving a POST code error of 62, you will need an updated BIOS. If you have access to a Skylake CPU, you can download and install the BIOS from our web site.

Click here to search for other POST codes

If you do not have access to a Skylake processor, please contact us as we should be able to assist with a replacement BIOS chip:

1. Please register your EVGA product using its
   serial number
   at https://www.evga.com/support/register.asp
   
2. Then contact our Customer Support using the methods described below.

To contact EVGA Customer Support:

Login to your EVGA account and submit a support ticket!

or

Send us an email:

• support@EVGA.com (US and North America)
• supportEU@EVGA.com (EMAI)
• supportTW@EVGA.com (APAC)

If all else fails,

click here to see our contact details to reach EVGA by phone