FAQ

Dell UP3214Q and GTX 980 series

Last Update: 2015/05/08

If you have a Dell UP3214Q monitor connected to a GTX 980 and are experiencing the following issues:

1. 20 second blackout after drivers are loaded in Windows.
2. Resumes from Sleep = corruption or a black screen.

These issues are most likely due to an outdated firmware revision on your monitor. We recommend contacting Dell for the latest firmware for a UP3214Q monitor. After updating the firmware, in many cases all issues are resolved when resuming from sleep and booting into Windows. 
Keywords

GTX 980 Dell UP3214Q 59569 sleep black screens corruption windows firmware