FAQ

Issues with Logitech products or Setpoint and PrecisionX or PrecisionX OC

Last Update: 2016/08/15

If you get an error when pressing the media keys on Logitech Wireless Wave keyboard if PrecsionX is running, see increased CPU usage from Logitech Setpoint, get an error saying "Logitech Setpoint has stopped working (UNICODE)", or experience issues with these two software running together, you will need to add setpoint.exe to the PrecisionX server exclusion list.

Do this by double clicking the PrecsionX server icon in the tool tray to open up the server options. Click on the Add button, then navigating to the Logitech folder and double-clicking on the "setpoint.exe" file. Confirm that "setpoint.exe" is now listed in the exception list, close PrecsionX completely, then restart your computer.

If you continue to have issues after this, contact Support at 888-881-3842 or support@evga.com for further assistance.

Keywords

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