FAQ

Why do I get a PCoIP Host Software Package Setup Error when installing host software on a PC?

Last Update: 2012/11/20

Sometimes when installing host software on a PC, the following error message may be displayed:
 
"No PCoIP devices detected. Please ensure the hardware is installed and the Host Driver Function is enabled on the PCoIP Host card prior to installing the software."
 
Cause:
 
This error will appear for the following reasons:
 
1) The PC does not have a PCoIP Host card installed
2) The "Host driver function" checkbox is not checked on the host SW Configuration->Host Driver Function web page.
 
**Must reboot PC and reattempt to install the software.
Keywords

PCoIP Host Software Package Setup Error driver function card 59398