In most instances, this issue is isolated to Laptops. Many laptops run USB power below USB spec in order to save on battery life. It isn’t a issue as most things do not use USBs full capacity of power, or even close to it. If you are on a laptop, retest on a POWERED USB hub (has a AC power adapter, not getting it from the USB) and test running the UV+ off of that if you ahve one available. In most cases this is the fix. You can also test this on a regular desktop PC. If it works there and not on a laptop, a Powered USB hub is recommended.