FAQ

I get an error code 2738 when installing my UV+ software

Last Update: 2009/07/30

ISSUE:

In some scenario a specific script required to install the software is not loaded in Windows Vista / Windows 7. This is due to tighten restrictions to prevent malicious code from gaining control. In normal situations and UAC enabled, this will not pose a problem. However many programs/installation require the script to function properly.

SOLUTION:

Here are the following steps to allow the proper installation of the UV+ in Vista / Windows 7

    • Locate the windows command prompt (By Default: it’s located in Start – All Programs – Accessories – Command prompt). Do not open yet.
    • Right click the shortcut and “Run as Administrator”. You must do this in order to run the following step.
    • In the Command Line window type: "regsvr32 vbscript.dll" and press Enter (this should enable VBScripts on your PC, with a message saying "DllRegisterServer in vbscript.dll succeeded" to confirm this).

 

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