EVGA Motherboards Warranty Terms

United States / Canada Warranty

EVGA offers a variety of warranties to fit your needs. Read below for more information. If you need to take advantage of EVGA's warranty, please contact our support team for assistance.

EVGA will provide a warranty to each retail product and that the product will not suffer, in material or workmanship, from any defect that adversely affects the performance of the product.

Warranty Length

These warranty terms are valid for purchases ON or AFTER July 1st, 2011 for products within the regions of the Continental United States, Alaska, Hawaii, and Canada. For prior versions of the warranty terms please click here: Warranty terms prior to July 1st, 2011.

Standard Warranty (Original Purchasers Only)

The following warranty lengths are provided to the Original Purchaser for EVGA products purchased on or after July 1, 2011 from an EVGA authorized reseller with a valid proof of purchase. For EVGA products not purchased from an EVGA authorized reseller or for owners that do not have a valid proof of purchase then the warranty is available for up to 3 years, which will not exceed the warranty length assigned to the part number, and the warranty will start from the EVGA shipping date. For more details on the EVGA transferable warranty then please see the Transferable Warranty section below.

• Limited 3 Year Suffixes: -KR, -K1, -K2, -K3, -KB, -KA, -KF
• Limited 2 Year Suffixes: -LA, -LE, -LR, -L1, -LX, -T1, -T2, -TR, -TX
• Limited 1 Year Suffixes: -B1, -BR, -BX, -DR, -RX
• Limited 90 Day Suffix: -RB

Limited Lifetime Warranty (Original Purchasers Only)

Limited Lifetime Warranties are available to the original owner on applicable parts if registered by the original owner within 30 days of the date of purchase. A valid proof of purchase is required from an EVGA authorized reseller to verify Limited Lifetime Warranty availability. For more details on the EVGA transferable warranty then please see the Transferable Warranty section below.

• Limited Lifetime Suffixes: -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX

Limited Lifetime Warranty Exceptions

• Limited Lifetime warranty products purchased on or after July 1, 2011 that are not registered within 30 days from the date of purchase will have a standard 3 year warranty.
• Limited Lifetime warranty products that were not purchased from an EVGA authorized reseller or that were sold as open box or used will not be eligible for the Limited Lifetime Warranty and will follow the Transferable warranty terms as shown below.

Transferable Warranty (Secondary Owner)

EVGA offers a transferable warranty for products shipped new from EVGA on or after July 1, 2011 so long as the product is in its original factory condition and retains all of the factory labels and stickers. The transferred warranty will not exceed 3 years from the products shipping date from EVGA and will also not exceed the original warranty offered on the product.

• 3 Year Suffixes: -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX, -KR, -K1, -K2, -K3, -KB, -KA, -KF, -KM
• 2 Year Suffixes : -LA, -LE, -LR, -LX, -T1, -T2, -TR, -TX

Transferable Warranty Exceptions

• Non-transferable Suffixes: -B1, -BR, -BX, -DR, -RX, -RB
• Products shipped from EVGA as warranty replacements will be subject to this warranty so long as the original product was shipped from EVGA on or after July 1, 2011.
• Products sent as demo unit or given away as prize do not transfer warranty.

Warranty Terms

Product condition:

This Limited Warranty is conditioned upon proper use of the Product by the Purchaser. This Limited Warranty does not cover:

• Motherboards that are modified by customer outside of factory specifications and/or not in factory condition.
• Motherboards with modification to the serial number and/or factory identification labels whether removed, relocated, falsified, defaced, damaged, altered or made illegible.
• Damages to PCB (Printed Circuit Board) whether cut, scratched, warped, cracked, dented or broken.
• Any damages to the components, hardware and/or assembly of the motherboard including neglect, or unusual physical, electrical or electromechanical stress.
• Any missing hardware, components and/or assemblies of the motherboards.
• Damaged or bent CPU socket pins.
• Cosmetic damages deemed outside of reasonable usage caused by deep scratches, cuts, cracks, dents, discoloration, neglect, dropping or mishandling the motherboard.
• Motherboards that are exposed to liquid, liquid residue or excessive humid environments resulting in rust, moisture, dampness, stains, corrosion or liquid spills on components, hardware or electronics. Burns or component Flare-ups as a result of a liquid accident or spill.
• Direct usage of paint, submersion of the motherboard in oil, use of adhesives or glues on any part of the motherboard, usage of solder to the PCB, electronics and/or component modification.
• Exposure to cigarette tar residue, dampness, sand, dirt or excessive debris.
• Motherboards that are rendered non-functional due an accident, collision with an object or tool, use of excessive force, neglect for care, exposure to fire or abnormal heat, flooding, dirt, windstorms, lightning, earthquakes, excessive weather conditions, theft, blown fuses, or improper use of any electrical source.
• Defects or damage resulting from the use of a 3rd party product in conjunction or connection with accessories, products, software or secondary peripheral equipment not furnished for the usage with or approved for the Motherboard by EVGA CORPORATION.
• Defects or damages resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by EVGA CORPORATION.
• The use of inadequate shipment packaging or use of inadequate packing material resulting in damages to the motherboard while in transit with your shipping courier.
• Products received in a condition that is not covered under these warranty terms will be returned to the customer. The customer is responsible for any return shipping costs. The customer may, with written consent, request to have the product recycled instead of returned.