EVGA Corporate Headquarters

  • US Office
  • Brea, California

Service Hours

  • Monday – Friday 9AM to 6PM PST

Office Hours:

  • Monday – Friday 9AM to 6PM PST

  • Toll Free: +1.888.881.EVGA (3842)
  • Tel: +1.714.528.4500
  • Fax: +1.714.528.4501
  • Email us

For Technical Support

  1. Create an account on EVGA.com: https://secure.evga.com/US/signup.asp

  2. Register your product: https://www.evga.com/support/register.asp

  3. Submit a ticket on your registered product: https://www.evga.com/support/ticket/support.aspx

EVGA Latin America

  • LATAM Office
  • Miami, Florida

  • Tel: +1.305.477.1252
  • Technical Service: +1.714.528.4500
  • Fax: +1.305.477.3895

For Technical Support

(LATAM)
  1. Create an account on EVGA.com: https://secure.evga.com/latam/signup.asp

  2. Register your product: https://latam.evga.com/support/register.asp

  3. Submit a ticket on your registered product: https://latam.evga.com/support/support.asp

EVGA Europe

  • German Office
  • Munich, Germany

  • Call Service

    • Germany: +49 (0) 8918-904911
    • United Kingdom: +44 (0) 1788-247-506

    Service Hours

    • Monday - Friday: 09:00 - 18:00 CET

For Technical Support

(EU)
  1. Create an account on EVGA.com: https://secure.evga.com/EU/signup.asp

  2. Register your product: https://eu.evga.com/support/register.asp

  3. Submit a ticket on your registered product: https://eu.evga.com/support/support.asp

For Technical Support

(DE)
  1. Create an account on EVGA.com: https://secure.evga.com/DE/signup.asp

  2. Register your product: https://de.evga.com/support/register.asp

  3. Submit a ticket on your registered product: https://de.evga.com/support/support.asp

EVGA Asia / Pacific

  • Taiwan Office
  • Taipei, Taiwan

  • Tel: +886.2.82262868
  • Fax: +886.2.82261338


For Technical Support

(TW)
  1. Create an account on EVGA.com: https://secure.evga.com/tw/signup.asp

  2. Register your product: https://tw.evga.com/support/register.asp

  3. Submit a ticket on your registered product: https://tw.evga.com/Support/ticket/support.aspx

For Technical Support

(AU)
  1. Create an account on EVGA.com: https://secure.evga.com/au/signup.asp

  2. Register your product: https://au.evga.com/support/register.asp

  3. Submit a ticket on your registered product: https://au.evga.com/support/ticket/support.aspx





Customer Service


Special EVGA Bot Protection Notice:

Please note that EVGA.com has bot protection in place. To ensure a quality experience, EVGA recommends to avoid using browser refresh extensions, bots, or other automated processes during your visit. Failure to comply may result in a temporary or permanent IP ban from EVGA.com websites.

Special EVGA 30 Series Notify System (10/5/2021) Notice:

1. The queue system will be rolled back to the previous rule.
   a. Anyone who missed a card from Monday, October 4th, will be notified on the next release.
   b. EVGA will continue to send notifies through October 8th.

2. In order to get cards to gamers sooner, please go to the notify page here and keep selected your top two cards that you would like to purchase and remove the others.
   a. On October 11th, 2021 the system will only lookup and send notifies based on your two oldest entries.
   b. Going forward the queue system will only allow for two 30 series notifies on the current lineup.
   c. EVGA strongly suggests to keep the FTW3 ULTRA or XC3 ULTRA models due to consistent supply compared to limited supply on K|NGP|N, HYDRO COPPER and HYBRID due to supply constraints.
   d. EVGA is also going to be adding SMS verification to the checkout process for all notifications to catch bot orders.

3. The queue system will not be turned back on until the current queues are fulfilled.

4. The checkout window is 20 hours from the time of notification released.

EVGA appreciates your feedback to continue improving the queue system to deliver 30 Series cards into as many gamers hands as possible.





Rebate Issues


Rebate Issues: https://www.evga.com/support/rebates/





Warranty


If you need to take advantage of EVGA's warranty, please visit our RMA page for detailed instructions.




For all other inquiries, please use this form.

**PLEASE NOTE**
EVGA Staff and Customer Service do not have access to queue positions or estimated times for your notifies and as such, would not be able to give you that information via phone or email.

Name
Email Address
Department
Subject
Serial Number
Comment or Question