In order to submit an RMA, you will need to go to your products page: http://www.evga.com/Support/rma.asp

Here you will Login to your account if you have not already and select the product in which that needs to be RMA'd and fill out the online request form.

For full details on the submission process see the links below:

The overall RMA Process in text form: http://www.evga.com/howtorma/

The overall RMA Process is shown in this clip: http://www.youtube.com/watch?v=my2QYfsZU2o

Replacement and Refund:

• Products sent in for RMA will be repaired or replaced with a product of equal or greater performance if an exact replacement is not available.
• EVGA requires an invoice or receipt as proof of purchase to take advantage of any warranty related services necessary.
• The EVGA warranty is non-transferable. Products purchased second hand, from a non-authorized seller, or from an auction site do not carry any warranty.
• EVGA only offers refunds on products purchased directly from EVGA.com within 30 days of purchase. For products not purchased at EVGA.com, all refund claims would need to be processed through the vendor that sold the product congruent to their return policy.
• All products returned from EVGA's RMA department are thoroughly tested recertified products. If an RMA is necessary within 30 days of the original purchase date, a new in box replacement will be sent in return.
• Replacements under EVGA's RMA Service will always follow the original product's warranty based on the original purchase date.

RMA Approval

Once EVGA receives your RMA request, the RMA will be reviewed by our department within one (1) business day. In order to approve your RMA EVGA will need a copy of the purchase invoice or receipt for the product you need replaced.

To learn more about how to upload your invoice, please see our FAQ: http://www.evga.com/support/faq/afmviewfaq.aspx?faqid=58652