EVGA FAQ Help Center

Welcome to our EVGA FAQ Help Center. Here you will quickly find answers to our most commonly asked questions.

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Top 25 FAQs
	When do I need to provide my receipt or invoice? Also, how do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?
	Why does my EVGA graphics card run hot?
	Upon boot up of my computer, I get no video signal to my monitor and get only a black/blank screen. How can I resolve this?
	What Chassis/Cases are compatible with the Classified SR-2 Board?
	Why does the PCIe power adapter have two plugs at the end that plugs into the power supply?
	Where can I find a list of compatible memory for my EVGA motherboard?
	What are the differences between the NF68 AR,TR,A1, and T1 680i Motherboards?
	Where do I plug in the SPDIF from my EVGA GeForce graphics card to my EVGA motherboard?
	Does water-cooling or installing a third party cooling solution on my video card void the warranty?
	What cases have 10 slots or more for the EVGA X58 Classified 4-Way SLI motherboard
	My computer hangs, freezes or becomes jumpy after installing drivers for my 400/500 Series Nvidia GeForce card.
	When I boot my 680i, 750i, 780i, 790i motherboard I get no video and the LED reads two dashes (--). What does this mean?
	My motherboard goes straight to FF from boot without any video or beeps.
	Does overclocking void my warranty?
	How Do I Enable or Disable HDMI Audio in Windows If I Am Using an HDMI Connection Between My Nvidia Video Card or Motherboard and My Monitor?
	How do I set up RAID on my 680i, 780i, and 790i motherboard?
	Configuring bootable NVIDIA RAID array for a Windows XP/Windows XP 64-bit Edition installation
	What are the power requirements of an EVGA 200 series graphics card?
	What is AHCI and how does it differ from SATA IDE Compatibility Mode? What EVGA Products have limited support for AHCI?
	What are the power requirements of an EVGA 9 series graphics card?
	My BIOS settings on my 680i motherboards are being changed/reset on some boots/restarts.
	What are the power requirements of an EVGA 8 series graphics card?
	Does EVGA offer or sell replacement fans for their graphics cards?
	I installed 4GB of RAM in my system but Windows is reporting less, i.e. 2.5GB or 2.75GB.
	Where can I find a list of POST codes for my motherboard?

Recently Added FAQs
	Where can I find the Visual guides for PCoIP products?
	How do I enable "NTP" for time stamping within my log files for troubleshooting?
	How do I enable Standalone mode with my PCoIP HD02 Host Card?
	What is the latest PCoIP Firmware version that supports RDP?
	Is there an option to switch users via a hotkey command without having to press the power button and log off?
	Do EVGA Zero Clients support 802.1X authentication?
	What type of tool is needed for the EVGA Graphics card backplates?
	What type of tool is needed for the Waterblock Bridge for GTX 580 Classified?
	I lost the password for my zero client product and can't make any changes or reset the device back to factory spec, how can I reset the device?
	What is the thickness of the thermal pads my EVGA graphics card uses?
	How do I find the PCoIP event log files?
	How can I get in to my boot menu from bios on my P67 or Z68?
	How large can my SSD be when using SSD Caching on my Z68?
	Does EVGA ship Internationally?
	What operating system are supported with EVGA PCoIP host cards?
	What is the difference between a i7 920, i7 860 and a i7 2600k? They are all i7's but none are compatible with each others boards.
	Why do I loose my video at log-in on my Mac using OS X Lion after I install the drivers for my UV+?
	I have 2 590s but I can only get 3 way SLI to work when I am running 2 display port devices. What can be done about this?
	What kind of warranty does my B-Stock item come with?
	Can I clone my displays on my zero client?
	My high end EVGA card has poor FPS in WoW, but other game, including modern shooters play fine.
	When I turned on my interview monitor, both screens were cycling different colors in full screen. How do I clear this error?
	What does the NVDD, FBVDD, and PEXVDD lights indicate on my 580 Classified?
	How does the ECP and EVGuage work on the EVGA P67 Motherboard?
	My EVGA SR2 motherboard shows all threads in Device manager, but in testing will only show 1 CPU orth of threads available.