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EVGA FAQ Help Center
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Top 25 FAQs
When do I need to provide my receipt or invoice? Also, how do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?
Invoice Upload JPEG/PDF How To
Why does my EVGA graphics card run hot?
Upon boot up of my computer, I get no video signal to my monitor and get only a black/blank screen. How can I resolve this?
What Chassis/Cases are compatible with the Classified SR-2 Board?
What cases are compatible with the w555?
Why does the PCIe power adapter have two plugs at the end that plugs into the power supply?
PCIe power adapter connecter
How Do I Enable or Disable HDMI Audio in Windows If I Am Using an HDMI Connection Between My Nvidia Video Card or Motherboard and My Monitor?
Enabling/Disabling HDMI Audio through Nvidia Control Panel
My computer hangs, freezes or becomes jumpy after installing drivers for my 400/500/600/700 Series Nvidia GeForce card.
Where do I plug in the SPDIF from my EVGA GeForce graphics card to my EVGA motherboard?
Where can I find a list of compatible memory for my EVGA motherboard?
Does water-cooling or installing a third party cooling solution on my video card void the warranty?
What cases have 10 slots or more for the EVGA X58 Classified 4-Way SLI motherboard
X58 Classified 4-Way SLI
My motherboard goes straight to FF from boot without any video or beeps.
Does overclocking void my warranty?
What is AHCI and how does it differ from SATA IDE Compatibility Mode? What EVGA Products have limited support for AHCI?
All about AHCI...
Instant FF post code Troubleshooting guide and video
When I boot my 680i, 750i, 780i, 790i motherboard I get no video and the LED reads two dashes (--). What does this mean?
Configuring bootable NVIDIA RAID array for a Windows XP/Windows XP 64-bit Edition installation
Configuring bootable NVIDIA RAID array for a Windows XP 32-bit/Windows XP 64-bit Edition installation
How do I set up RAID on my 680i, 780i, and 790i motherboard?
What are the power requirements of an EVGA 200 series graphics card?
GeForce 200 series power requirements
Where can I find a list of POST codes for my motherboard?
What are the power requirements of an EVGA 9 series graphics card?
9 series power requirements
My BIOS settings on my 680i motherboards are being changed/reset on some boots/restarts.
What speeds does my X79 PCIe slots run at?
X79 PCIe slot assignments
I installed 4GB of RAM in my system but Windows is reporting less, i.e. 2.5GB or 2.75GB.
4GB RAM reporting less windows
Will an AGP 8X graphics card work in a motherboard which only supports up to AGP 4X mode?

Recently Added FAQs
X99 Classified and Thunderbolt expansion card support.
I have an older model GeForce graphics card, but there are no new drivers for it. What driver can I use for my graphics card?
Why are the fans on my GTX 980 ACX 2.0 cooler not spinning?
How does the Eco switch function on my 1600w G2 power supply?
Toggle Eco Mode
Why can't I move my PCIE Disable switches on my EVGA X99 Classified motherboard?
The PCIE disable switches on my X99 Classified will not move.
What do the different switches on my GTX 780 Ti Kingpin Edition do?
780 Ti Kingpin dip switch description
Common questions about the EVGA Displayport Hub
Common Displayport Hub questions
What EVGA video cards support 3840x2560 @60hz with Displayport 1.2
3840x2560 @60Hz support
What voltage RAM should I use for my X99?
What voltage RAM should I use for my X99?
How much RAM can I install on my X99 motherboard?
How much RAM can the EVGA X99 motherboard support?
X99 is hanging at Post code A4/B9
X99 hanging at A4/B9
What is the PCIE slot break on my X99
X99 PCIE Lane breakdown
My X99 powers on and goes directly to post code 53
X99 post code 53
I am getting post code C and no POST
Troubleshoot Post code C
What type of memory can I use in my X99?
X99 memory support
What processor(s) will work with my X99 motherboard?
X99 Processor support
I get an EVGA Bluetooth error on startup message, how do I stop from getting this?
My computer does not go to sleep, or doesn't come out of sleep mode.
sleep state issues
When I try to install the Nvidia drivers, I get the message, “Install failed” or “Install Failed, could not find compatible graphics hardware".
I have a z77/z87/z97 Stinger motherboard, and I'm getting a POST code 55. What could cause this?
Which EVGA power supplies have ECO mode, and what does ECO mode do?
What are the 5 LEDs on my GTX 780Ti Classified or KINGPIN edition for?
How can I get a copy of my Newegg invoice and upload it to my EVGA account?
The DisplayLink icon dissapeared, or my displays connected to my UV39+ no longer show an image. I tried reinstalling the drivers, but it didn't help.
How to install software and drivers for the UV39+.

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