|EVGA FAQ Help Center|
|Welcome to our EVGA FAQ Help Center. Here you will quickly find answers to our most commonly asked questions.|
|Top 25 FAQs|
|When do I need to provide my receipt or invoice? Also, how do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?
Invoice Upload JPEG/PDF How To
|Why does my EVGA graphics card run hot?|
|Upon boot up of my computer, I get no video signal to my monitor and get only a black/blank screen. How can I resolve this?|
|What Chassis/Cases are compatible with the Classified SR-2 Board?
What cases are compatible with the w555?
|Why does the PCIe power adapter have two plugs at the end that plugs into the power supply?
PCIe power adapter connecter
|How Do I Enable or Disable HDMI Audio in Windows If I Am Using an HDMI Connection Between My Nvidia Video Card or Motherboard and My Monitor?
Enabling/Disabling HDMI Audio through Nvidia Control Panel
|My computer hangs, freezes or becomes jumpy after installing drivers for my 400/500/600/700 Series Nvidia GeForce card.|
|Where do I plug in the SPDIF from my EVGA GeForce graphics card to my EVGA motherboard?|
|Where can I find a list of compatible memory for my EVGA motherboard?|
|Does water-cooling or installing a third party cooling solution on my video card void the warranty?|
|What cases have 10 slots or more for the EVGA X58 Classified 4-Way SLI motherboard
X58 Classified 4-Way SLI
|My motherboard goes straight to FF from boot without any video or beeps.|
|What is AHCI and how does it differ from SATA IDE Compatibility Mode?
What EVGA Products have limited support for AHCI?
All about AHCI...
|Instant FF post code Troubleshooting guide and video|
|Does overclocking void my warranty?|
|When I boot my 680i, 750i, 780i, 790i motherboard I get no video and the LED reads two dashes (--). What does this mean?|
|Configuring bootable NVIDIA RAID array for a Windows XP/Windows XP 64-bit Edition installation
Configuring bootable NVIDIA RAID array for a Windows XP 32-bit/Windows XP 64-bit Edition installation
|How do I set up RAID on my 680i, 780i, and 790i motherboard?|
|Where can I find a list of POST codes for my motherboard?|
|What are the power requirements of an EVGA 200 series graphics card?
GeForce 200 series power requirements
|What are the power requirements of an EVGA 9 series graphics card?
9 series power requirements
|How do I set up Intel Smart Response Technology / SSD caching?
How do I set up Intel Smart Response Technology / SSD caching?
|My BIOS settings on my 680i motherboards are being changed/reset on some boots/restarts.|
|What speeds does my X79 PCIe slots run at?
X79 PCIe slot assignments
|No video at POST with new video card in Windows 8 prebuilt machine?
No video at POST, Windows 8 prebuilt system with Secure Boot
|Recently Added FAQs|
|Can I use the GeForce 6200 PCI with Windows 7?|
|My graphics card does not downclock to idle speeds at the desktop or when there should be no load on the card.
Graphics card now downclocking
|Why is my graphics card's boost clock higher than what is listed on the card's specifications?
Boost clock explained
|What is DVI Single Link and Dual Link? What about DVI-I and DVI-D?
DVI Connector Types
|How do I enable Surround?
|I get an error message saying that my video card does not support Windows Aero.
Windows Aero not supported
|When checking out from the EVGA store, after I click on "Continue" and get the "Chose Your shipping Options" page I don't have any shipping options listed.
No shipping options at checkout
|What is coil whine, and how does it affect my video card?
Coil whine description
|GTX 970 and SLI functionality.|
|My audio over HDMI is not working with my 4k HDTV at resolutions over 1080. At 1080 or lower, the audio functions normally.|
|Does the EVGA Pro SLI bridge work the the 900 series graphics cards?|
|What is the difference between BIOS 1 and BIOS 2 on my GTX 970 FTW graphics card, and how do I change between them?
GTX 970 BIOS
|X99 Classified and Thunderbolt expansion card support.|
|I have an older model GeForce graphics card, but there are no new drivers for it. What driver can I use for my graphics card?|
|Why are the fans on my GTX 980 ACX 2.0 cooler not spinning?|
|How does the Eco switch function on my 1600w G2 power supply?
Toggle Eco Mode
|Why can't I move my PCIE Disable switches on my EVGA X99 Classified motherboard?
The PCIE disable switches on my X99 Classified will not move.
|What do the different switches on my GTX 780 Ti Kingpin Edition do?
780 Ti Kingpin dip switch description
|Common questions about the EVGA Displayport Hub
Common Displayport Hub questions
|What EVGA video cards support 3840x2560 @60hz with Displayport 1.2 or higher
3840x2560 @60Hz support
|What voltage RAM should I use for my X99?
What voltage RAM should I use for my X99?
|How much RAM can I install on my X99 motherboard?
How much RAM can the EVGA X99 motherboard support?
|X99 is hanging at Post code A4/B9
X99 hanging at A4/B9
|What is the PCIE slot break on my X99
X99 PCIE Lane breakdown
|My X99 powers on and goes directly to post code 53
X99 post code 53