|EVGA FAQ Help Center|
|Welcome to our EVGA FAQ Help Center. Here you will quickly find answers to our most commonly asked questions.|
|Top 25 FAQs|
|When do I need to provide my receipt or invoice? Also, how do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?
Invoice Upload JPEG/PDF How To
|Why does my EVGA graphics card run hot?|
|Upon boot up of my computer, I get no video signal to my monitor and get only a black/blank screen. How can I resolve this?|
|What Chassis/Cases are compatible with the Classified SR-2 Board?
What cases are compatible with the w555?
|How Do I Enable or Disable HDMI Audio in Windows If I Am Using an HDMI Connection Between My Nvidia Video Card or Motherboard and My Monitor?
Enabling/Disabling HDMI Audio through Nvidia Control Panel
|Why does the PCIe power adapter have two plugs at the end that plugs into the power supply?
PCIe power adapter connecter
|My computer hangs, freezes or becomes jumpy after installing drivers for my 400/500/600/700 Series Nvidia GeForce card.|
|Where do I plug in the SPDIF from my EVGA GeForce graphics card to my EVGA motherboard?|
|Where can I find a list of compatible memory for my EVGA motherboard?|
|Does water-cooling or installing a third party cooling solution on my video card void the warranty?|
|What cases have 10 slots or more for the EVGA X58 Classified 4-Way SLI motherboard
X58 Classified 4-Way SLI
|What is AHCI and how does it differ from SATA IDE Compatibility Mode?
What EVGA Products have limited support for AHCI?
All about AHCI...
|Instant FF post code Troubleshooting guide and video|
|My motherboard goes straight to FF from boot without any video or beeps.|
|Does overclocking void my warranty?|
|When I boot my 680i, 750i, 780i, 790i motherboard I get no video and the LED reads two dashes (--). What does this mean?|
|Configuring bootable NVIDIA RAID array for a Windows XP/Windows XP 64-bit Edition installation
Configuring bootable NVIDIA RAID array for a Windows XP 32-bit/Windows XP 64-bit Edition installation
|How do I set up RAID on my 680i, 780i, and 790i motherboard?|
|Where can I find a list of POST codes for my motherboard?|
|What are the power requirements of an EVGA 200 series graphics card?
GeForce 200 series power requirements
|What are the power requirements of an EVGA 9 series graphics card?
9 series power requirements
|How do I set up Intel Smart Response Technology / SSD caching?
How do I set up Intel Smart Response Technology / SSD caching?
|What do HC, FTW, SSC, and SC mean?
|No video at POST with new video card in Windows 8 prebuilt machine?
No video at POST, Windows 8 prebuilt system with Secure Boot
|My BIOS settings on my 680i motherboards are being changed/reset on some boots/restarts.|
|Recently Added FAQs|
|Flickering with Dell 4k displays and 900 series graphics cards|
|Why does the memory speed on my 900 series graphics card not reach it's full rating when using CUDA or OpenCL task?|
|How can I prevent screen tearing?|
|What are the lift distances for the TORQ X5 and X3 mice?|
|What's the priority for the ports on my GTX 900 series video card?
GTX 980 970 960 Port Priorities
|Titan X and SLI posting issue with specific motherboards|
|GTX 980 Hybrid FAQ
Frequently asked questions regarding the GTX 980 Hybrid cooler and graphics card
|GTX 980 Hybrid overclocking information|
|In PrecisionX, I cannot get K-Boost to enable, and I cannot save a profile.|
|With a 144Hz display, I get flickering sometimes. How do I fix this?|
|With a 144Hz display, my graphics card no longer runs at idle. Is something wrong with my video card?|
|I just installed a GTX 900 series card, and my Dell XPS 8500/8700 only gets to the BIOS splash screen and won't proceed further. What can I do?
How to get your 900 Series card to work with your Dell XPS 8700
|900 series graphics cards and SLI on x58 and SR-2 motherboards
900 series SLI on LGA 1366 motherboards
|What graphics cards support Nvidia G-SYNC technology?
|Can I use the GeForce 6200 PCI with Windows 7?|
|My graphics card does not downclock to idle speeds at the desktop or when there should be no load on the card.
Graphics card now downclocking
|Why is my graphics card's boost clock higher than what is listed on the card's specifications?
Boost clock explained
|What is DVI Single Link and Dual Link? What about DVI-I and DVI-D?
DVI Connector Types
|How do I enable Surround?
|I get an error message saying that my video card does not support Windows Aero.
Windows Aero not supported
|When checking out from the EVGA store, after I click on "Continue" and get the "Chose Your shipping Options" page I don't have any shipping options listed.
No shipping options at checkout
|What is coil whine, and how does it affect my video card?
Coil whine description
|GTX 970 and SLI functionality.|
|My audio over HDMI is not working with my 4k HDTV at resolutions over 1080. At 1080 or lower, the audio functions normally.|
|Does the EVGA Pro SLI bridge work the the 900 series graphics cards?|