|EVGA FAQ Help Center|
|Welcome to our EVGA FAQ Help Center. Here you will quickly find answers to our most commonly asked questions.|
|Top 25 FAQs|
|When do I need to provide my receipt or invoice? Also, how do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?
Invoice Upload JPEG/PDF How To
|How Do I Enable or Disable HDMI Audio in Windows If I Am Using an HDMI Connection Between My Nvidia Video Card or Motherboard and My Monitor?
Enabling/Disabling HDMI Audio through Nvidia Control Panel
|Why does my EVGA graphics card run hot?|
|Upon boot up of my computer, I get no video signal to my monitor and get only a black/blank screen. How can I resolve this?|
|What Chassis/Cases are compatible with the Classified SR-2 Board?
What cases are compatible with the w555?
|Why does the PCIe power adapter have two plugs at the end that plugs into the power supply?
PCIe power adapter connecter
|My computer hangs, freezes or becomes jumpy after installing drivers for my 400/500/600/700 Series Nvidia GeForce card.|
|Where do I plug in the SPDIF from my EVGA GeForce graphics card to my EVGA motherboard?|
|Where can I find a list of compatible memory for my EVGA motherboard?|
|Does water-cooling or installing a third party cooling solution on my video card void the warranty?|
|Instant FF post code Troubleshooting guide and video|
|What is AHCI and how does it differ from SATA IDE Compatibility Mode?
What EVGA Products have limited support for AHCI?
All about AHCI...
|What cases have 10 slots or more for the EVGA X58 Classified 4-Way SLI motherboard
X58 Classified 4-Way SLI
|Does overclocking void my warranty?|
|My motherboard goes straight to FF from boot without any video or beeps.|
|When I boot my 680i, 750i, 780i, 790i motherboard I get no video and the LED reads two dashes (--). What does this mean?|
|What do HC, FTW, SSC, and SC mean?
|Where can I find a list of POST codes for my motherboard?|
|Configuring bootable NVIDIA RAID array for a Windows XP/Windows XP 64-bit Edition installation
Configuring bootable NVIDIA RAID array for a Windows XP 32-bit/Windows XP 64-bit Edition installation
|How do I set up RAID on my 680i, 780i, and 790i motherboard?|
|No video at POST with new video card in Windows 8 prebuilt machine?
No video at POST, Windows 8 prebuilt system with Secure Boot
|What are the power requirements of an EVGA 200 series graphics card?
GeForce 200 series power requirements
|How do I set up Intel Smart Response Technology / SSD caching?
How do I set up Intel Smart Response Technology / SSD caching?
|What are the power requirements of an EVGA 9 series graphics card?
9 series power requirements
|Device Manager reports "Code 43" error - Windows has stopped this device because it has reported problems.
Troubleshooting Device Manager 'Code 43' error - Windows has stopped this device because it has reported problems
|Recently Added FAQs|
|Monitor does not turn on at POST, when waking from Sleep or Standby, or the monitor randomly turns on and off when using a Displayport connection.|
|I plugged my power supply into the wall and turned the power supply on and fans are not spinning. Is it broken?
Power supply appears broken
|Why is my VRAM only running at half of its advertised speed?
VRAM running at half speed
|Why do all of the fans in my system start of at maximum speed when I turn on my system?
Fans spinning at max speed at boot.
|My m.2 SSD isn't showing up in the BIOS, what can I do?|
|The GeForce Experience gives me the message, "Unable to connect to Nvidia, Try again later".|
|How do I update my BIOS of my z97, z170, or x99 motherboard using the USB method?|
|Do the EVGA Z97 boards support MST for daisy chaining multiple monitors?|
|Setting up RAID in UEFI on my EVGA motherboard?|
|My graphics card is under performing in Arma 3
Graphics card under performing in Arma 3
|I am having trouble installing Windows 7 on an EVGA Z170 motherboard.
Problems during Windows 7 install with Z170
|How much memory can I use based on my version of Windows?|
|I have three similar monitors, but they won't work in Nvidia Surround together. What's wrong?|
|z170 Classified PCIe lane layout|
|How to set a factory overclocked graphics card to Nvidia reference clock speeds|
|My CPU power connectors are not the same as the CPU power ports on my motherboard.
CPU power connection does not match the port on the motherboard
|I cant enable DSR (Dynamic Super Resolution) in my driver settings.|
|Using the EVGA Display Port Hub on a Surface Pro 3 or other supported device.|
|The connections on my power supply do not exactly match the ports on my motherboard.|
|Non-video card PCIe 2.0 cards and PCIe 3.0 slots|
|How do I get a copy of my Amazon invoice?|
|On the Hybrid cooler, what size is the long screw that mounts the fan to the radiator?|
|Is EVGA PrecisionX 16 Windows 10 and Direct 12 ready?
PrecisionX 16 and Windows 10
|How do I test my power supply?|
|How do I perform a clean install of my Nvidia drivers?|