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Top 25 FAQs
When do I need to provide my receipt or invoice? Also, how do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?
Invoice Upload JPEG/PDF How To
Why does my EVGA graphics card run hot?
Upon boot up of my computer, I get no video signal to my monitor and get only a black/blank screen. How can I resolve this?
What Chassis/Cases are compatible with the Classified SR-2 Board?
What cases are compatible with the w555?
How Do I Enable or Disable HDMI Audio in Windows If I Am Using an HDMI Connection Between My Nvidia Video Card or Motherboard and My Monitor?
Enabling/Disabling HDMI Audio through Nvidia Control Panel
Why does the PCIe power adapter have two plugs at the end that plugs into the power supply?
PCIe power adapter connecter
My computer hangs, freezes or becomes jumpy after installing drivers for my 400/500/600/700 Series Nvidia GeForce card.
Where do I plug in the SPDIF from my EVGA GeForce graphics card to my EVGA motherboard?
Where can I find a list of compatible memory for my EVGA motherboard?
Does water-cooling or installing a third party cooling solution on my video card void the warranty?
What cases have 10 slots or more for the EVGA X58 Classified 4-Way SLI motherboard
X58 Classified 4-Way SLI
What is AHCI and how does it differ from SATA IDE Compatibility Mode? What EVGA Products have limited support for AHCI?
All about AHCI...
My motherboard goes straight to FF from boot without any video or beeps.
Instant FF post code Troubleshooting guide and video
Does overclocking void my warranty?
When I boot my 680i, 750i, 780i, 790i motherboard I get no video and the LED reads two dashes (--). What does this mean?
Configuring bootable NVIDIA RAID array for a Windows XP/Windows XP 64-bit Edition installation
Configuring bootable NVIDIA RAID array for a Windows XP 32-bit/Windows XP 64-bit Edition installation
How do I set up RAID on my 680i, 780i, and 790i motherboard?
Where can I find a list of POST codes for my motherboard?
What are the power requirements of an EVGA 200 series graphics card?
GeForce 200 series power requirements
What are the power requirements of an EVGA 9 series graphics card?
9 series power requirements
How do I set up Intel Smart Response Technology / SSD caching?
How do I set up Intel Smart Response Technology / SSD caching?
No video at POST with new video card in Windows 8 prebuilt machine?
No video at POST, Windows 8 prebuilt system with Secure Boot
What do HC, FTW, SSC, and SC mean?
acryonym explenation
My BIOS settings on my 680i motherboards are being changed/reset on some boots/restarts.

Recently Added FAQs
In PrecisionX, I cannot get K-Boost to enable, and I cannot save a profile.
With a 144Hz display, I get flickering sometimes. How do I fix this?
With a 144Hz display, my graphics card no longer runs at idle. Is something wrong with my video card?
900 series graphics cards and SLI on x58 and SR-2 motherboards
900 series SLI on LGA 1366 motherboards
What graphics cards support Nvidia G-SYNC technology?
G-SYNC requirements
Can I use the GeForce 6200 PCI with Windows 7?
My graphics card does not downclock to idle speeds at the desktop or when there should be no load on the card.
Graphics card now downclocking
Why is my graphics card's boost clock higher than what is listed on the card's specifications?
Boost clock explained
What is DVI Single Link and Dual Link? What about DVI-I and DVI-D?
DVI Connector Types
How do I enable Surround?
Enabling Surround
I get an error message saying that my video card does not support Windows Aero.
Windows Aero not supported
When checking out from the EVGA store, after I click on "Continue" and get the "Chose Your shipping Options" page I don't have any shipping options listed.
No shipping options at checkout
What is coil whine, and how does it affect my video card?
Coil whine description
GTX 970 and SLI functionality.
My audio over HDMI is not working with my 4k HDTV at resolutions over 1080. At 1080 or lower, the audio functions normally.
Does the EVGA Pro SLI bridge work the the 900 series graphics cards?
What is the difference between BIOS 1 and BIOS 2 on my GTX 970 FTW graphics card, and how do I change between them?
X99 Classified and Thunderbolt expansion card support.
I have an older model GeForce graphics card, but there are no new drivers for it. What driver can I use for my graphics card?
Why are the fans on my GTX 980 ACX 2.0 cooler not spinning?
How does the Eco switch function on my 1600w G2 power supply?
Toggle Eco Mode
Why can't I move my PCIE Disable switches on my EVGA X99 Classified motherboard?
The PCIE disable switches on my X99 Classified will not move.
What do the different switches on my GTX 780 Ti Kingpin Edition do?
780 Ti Kingpin dip switch description
Common questions about the EVGA Displayport Hub
Common Displayport Hub questions
What EVGA video cards support 3840x2560 @60hz with Displayport 1.2 or higher
3840x2560 @60Hz support

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