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EVGA FAQ Help Center
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Top 25 FAQs
When do I need to provide my receipt or invoice? Also, how do I upload a copy of my purchase invoice or receipt for RMA, EAR, and Step-Up?
Invoice Upload JPEG/PDF How To
Why does my EVGA graphics card run hot?
Upon boot up of my computer, I get no video signal to my monitor and get only a black/blank screen. How can I resolve this?
What Chassis/Cases are compatible with the Classified SR-2 Board?
What cases are compatible with the w555?
How Do I Enable or Disable HDMI Audio in Windows If I Am Using an HDMI Connection Between My Nvidia Video Card or Motherboard and My Monitor?
Enabling/Disabling HDMI Audio through Nvidia Control Panel
Why does the PCIe power adapter have two plugs at the end that plugs into the power supply?
PCIe power adapter connecter
My computer hangs, freezes or becomes jumpy after installing drivers for my 400/500/600/700 Series Nvidia GeForce card.
Where do I plug in the SPDIF from my EVGA GeForce graphics card to my EVGA motherboard?
Where can I find a list of compatible memory for my EVGA motherboard?
Does water-cooling or installing a third party cooling solution on my video card void the warranty?
What cases have 10 slots or more for the EVGA X58 Classified 4-Way SLI motherboard
X58 Classified 4-Way SLI
What is AHCI and how does it differ from SATA IDE Compatibility Mode? What EVGA Products have limited support for AHCI?
All about AHCI...
Instant FF post code Troubleshooting guide and video
My motherboard goes straight to FF from boot without any video or beeps.
Does overclocking void my warranty?
When I boot my 680i, 750i, 780i, 790i motherboard I get no video and the LED reads two dashes (--). What does this mean?
Configuring bootable NVIDIA RAID array for a Windows XP/Windows XP 64-bit Edition installation
Configuring bootable NVIDIA RAID array for a Windows XP 32-bit/Windows XP 64-bit Edition installation
How do I set up RAID on my 680i, 780i, and 790i motherboard?
Where can I find a list of POST codes for my motherboard?
What are the power requirements of an EVGA 200 series graphics card?
GeForce 200 series power requirements
What are the power requirements of an EVGA 9 series graphics card?
9 series power requirements
How do I set up Intel Smart Response Technology / SSD caching?
How do I set up Intel Smart Response Technology / SSD caching?
What do HC, FTW, SSC, and SC mean?
acryonym explenation
No video at POST with new video card in Windows 8 prebuilt machine?
No video at POST, Windows 8 prebuilt system with Secure Boot
My BIOS settings on my 680i motherboards are being changed/reset on some boots/restarts.

Recently Added FAQs
Flickering with Dell 4k displays and 900 series graphics cards
Why does the memory speed on my 900 series graphics card not reach it's full rating when using CUDA or OpenCL task?
How can I prevent screen tearing?
What are the lift distances for the TORQ X5 and X3 mice?
What's the priority for the ports on my GTX 900 series video card?
GTX 980 970 960 Port Priorities
Titan X and SLI posting issue with specific motherboards
GTX 980 Hybrid FAQ
Frequently asked questions regarding the GTX 980 Hybrid cooler and graphics card
GTX 980 Hybrid overclocking information
In PrecisionX, I cannot get K-Boost to enable, and I cannot save a profile.
With a 144Hz display, I get flickering sometimes. How do I fix this?
With a 144Hz display, my graphics card no longer runs at idle. Is something wrong with my video card?
I just installed a GTX 900 series card, and my Dell XPS 8500/8700 only gets to the BIOS splash screen and won't proceed further. What can I do?
How to get your 900 Series card to work with your Dell XPS 8700
900 series graphics cards and SLI on x58 and SR-2 motherboards
900 series SLI on LGA 1366 motherboards
What graphics cards support Nvidia G-SYNC technology?
G-SYNC requirements
Can I use the GeForce 6200 PCI with Windows 7?
My graphics card does not downclock to idle speeds at the desktop or when there should be no load on the card.
Graphics card now downclocking
Why is my graphics card's boost clock higher than what is listed on the card's specifications?
Boost clock explained
What is DVI Single Link and Dual Link? What about DVI-I and DVI-D?
DVI Connector Types
How do I enable Surround?
Enabling Surround
I get an error message saying that my video card does not support Windows Aero.
Windows Aero not supported
When checking out from the EVGA store, after I click on "Continue" and get the "Chose Your shipping Options" page I don't have any shipping options listed.
No shipping options at checkout
What is coil whine, and how does it affect my video card?
Coil whine description
GTX 970 and SLI functionality.
My audio over HDMI is not working with my 4k HDTV at resolutions over 1080. At 1080 or lower, the audio functions normally.
Does the EVGA Pro SLI bridge work the the 900 series graphics cards?

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