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Color issue... - 8/18/2009 11:55:16 PM

nickanderson1295

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I received my Interview as a prize from the decade contest (thanks EVGA!) and I must say, this thing is nice. Very good quality both in design and finish. However, I have an issue with the left monitor having a pink tint to everything, and the right monitor has a bluish tint (particularly noticeable on light gray objects). I have it connected to my EVGA GTX 260.

When I press the auto configuration button, the color appears normal for a second or two, but once it finishes the configuration the odd coloration returns. The pink tinted monitor is particularly annoying, while the bluish tinted one is not so bad. This color problem was not an issue with my previous monitors. I have attached a photograph of the monitors with Photoshop open (gray background). You can clearly see the difference between the two.

Any suggestions?

Attachment (1)

< Message edited by nickanderson1295 -- 8/19/2009 12:00:15 AM >

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RE: Color issue... - 8/19/2009 9:03:56 PM

Sushiglobster

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Yeesh, that's pretty terrible. Do you notice changes of color in the viewing angles too? Have you tried messing with the individual monitor settings? I'm sure you know what you're doing here, but I gotta ask.

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RE: Color issue... - 8/19/2009 11:48:02 PM

nickanderson1295

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Yes, the color is noticeable from different viewing angles. But mostly it is like a normal LCD in this regard: different viewing angles only change perception of screen brightness (and yes, the phenomenon is apparent at all brightness levels). I have tried to adjust the color via the Nvidia control panel application, but this does not work - at least I could not find a setting that was satisfactory so I just restored the defaults. The Interview monitor itself does not have any manually accessible settings as far as I know. Only the auto configuration, which works for a split second on the pink tinted monitor, but it always returns back to this rather feminine (read embarassing) color. The "self test feature check" as described in the troubleshooting section of the manual reports that it is operating properly (although I beg to differ).

I have tried plugging this thing into my 2nd GTX 260 and another computer I own, but nothing. The main display (left) stays tinted pink. I was stoked about getting this, but now I am rather dissapointed...

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RE: Color issue... - 8/20/2009 12:08:06 AM

EVGATech_JakeC

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nickanderson1295,

Have you tried loading the software that came on the CD to adjust the monitors color properties? Also try swapping the cables around and check the connection at the DMS59 connector to make sure its fully seated. Try reseating the panels on the base as well. Please contact me directly if you have any further issues.

jcrimmins@evga.com

< Message edited by EVGATech_JakeC -- 8/20/2009 12:13:01 AM >