Can we please get a definitive answer from someone at EVGA on whether or not the 690 will be  available for step up. Please no flaming or speculation. Just a simple yes or no from someone in the know will suffice. Thanks!

Sorry, the 690 will not be available for step-up.

Cool, now someone lock and sticky this thread. :)

EVGA_MatthewH


Sorry, the 690 will not be available for step-up.

 
Thanks for clarifying! Guess, I'll be looking for a second 680 HC.

seriously. sticky this because there are about to be 1,332 threads asking the same question. haha 

EVGA_MatthewH


Sorry, the 690 will not be available for step-up.

Darn 

1+ sticky

I'll keep it pinned for a bit :)

Is there a reason the 690's will not be available for step-up?  It is the only reason I bought the 2ea 680's at launch knowing I could step-up to the 690's.

The 690 having limited availability would be the primary reason.
You can see the full details of the Step-Up here under Terms and Conditions - http://www.evga.com/support/stepup/
 
 

pitbullface


Is there a reason the 690's will not be available for step-up?  It is the only reason I bought the 2ea 680's at launch knowing I could step-up to the 690's.

Gamble with stepup is never a good idea and never works and more true to the good and limited stuff.
If you want the 690 then skip the 680 and wait until 690 is avalible.

tm95ern

pitbullface


Is there a reason the 690's will not be available for step-up?  It is the only reason I bought the 2ea 680's at launch knowing I could step-up to the 690's.

Gamble with stepup is never a good idea and never works and more true to the good and limited stuff.
If you want the 690 then skip the 680 and wait until 690 is avalible.

 
Even if you did buy two 680's, you would only be able to use one of them towards the 690 in the step-up program, but...since the 690 is a dual gpu card you MIGHT be able to do it. 
Can someone from EVGA clarify this, hypothetically speaking if someone was to step up to the 690 could you trade two cards since it is a dual gpu card?

Kanechil

tm95ern

pitbullface


Is there a reason the 690's will not be available for step-up?  It is the only reason I bought the 2ea 680's at launch knowing I could step-up to the 690's.

Gamble with stepup is never a good idea and never works and more true to the good and limited stuff.
If you want the 690 then skip the 680 and wait until 690 is avalible.

Even if you did buy two 680's, you would only be able to use one of them towards the 690 in the step-up program, but...since the 690 is a dual gpu card you MIGHT be able to do it. 
Can someone from EVGA clarify this, hypothetically speaking if someone was to step up to the 690 could you trade two cards since it is a dual gpu card?

2x680 to 1x690 is a downgrade and as far i know from the past it is 1 card for 1 card nomatter how many GPU:s and you pay the difference.

I'll prolly sound like a dick by saying this.  But why be hypothetical when they said. 
 
Sorry, the 690 will not be available for step-up
 
Simple!!

You can only go 1->1. So you cannot go 2x680->a single card.

My original plan was to step-up 2 680's to 2 690's. One of the 680's I have has not even been opened yet. I may try to send it back to TigerDirect for refund but there restocking fee can be evil. They can charge up to a 25% restocking fee at there discretion. OUCH!
 
If I do this I could sell my other 680 depending on how much of a loss I would have to take. When I started this venture I did not think I was "taking a gamble" as I have heard good things about EVGA, (this was my first purchase of EVGA products), I will have to reevaluate whether I will continue to be a EVGA customer. I spent a $1000 on cards and want to spend another $1000, and since I like to have all my components from the same manufacturer it would also guarantee future motherboard purchases.
 
I just don't fully understand the logic.

pitbullface


My original plan was to step-up 2 680's to 2 690's. One of the 680's I have has not even been opened yet. I may try to send it back to TigerDirect for refund but there restocking fee can be evil. They can charge up to a 25% restocking fee at there discretion. OUCH!

If I do this I could sell my other 680 depending on how much of a loss I would have to take. When I started this venture I did not think I was "taking a gamble" as I have heard good things about EVGA, (this was my first purchase of EVGA products), I will have to reevaluate whether I will continue to be a EVGA customer. I spent a $1000 on cards and want to spend another $1000, and since I like to have all my components from the same manufacturer it would also guarantee future motherboard purchases.

I just don't fully understand the logic.

 
We do have this right in the Step-Up terms:
 

Products known to have a limited availability will not be made available to the Step-Up program.

 
Unfortunately there's just not enough to go around.  When purchasing the top end cards at the beginning of their life cycle, it's pretty common knowledge that you'll most likely not be able to Step-Up.  For the people that purchased a GTX 580 the month or so before the GTX 680 came out - that's what the Step-Up is for.  It's not going to work in all situations.

Good points you ar ealways taking a gamble when you purchase cards with intenions of stepping up and i Think Evgaweb_Shane, has a very good point that step up primarily for series jump and non limited editions. now what I don't find logical is that the 690 is limited Edition, its not a classifed or anything so why not just make a couple thousand more than the original 590 or just add it as a regular product in the line up already there bound to sell out though no matter how many you make because its a dual gpu.
 
I would use this in my build but like they said its limited edition and its hard to throw down 2500 bucks for these(all at once) cause thats what i would be looking at from Canada
but they are limited addition and if i just manage to order one with hopes of getting another one in a month or 2 would probably not work out. or there would be no more available!
again like the 590's it is only for people that can throw down 2 grand in one sitting, while alot of us are being low to mid class and have to work for every penny we can just to save enough to get the 690's
I'm jus saying, i would love to have these but i know the reality of and i'm ok with that and you never know timing might be just right and i can order 2 of these, i'm sure i won't eat for 2 weeks but at least i may score 2 690's lol 

I am not happy about it, but if there is another card available with more Vram or something I will take it.

pitbullface


My original plan was to step-up 2 680's to 2 690's. One of the 680's I have has not even been opened yet. I may try to send it back to TigerDirect for refund but there restocking fee can be evil. They can charge up to a 25% restocking fee at there discretion. OUCH!

If I do this I could sell my other 680 depending on how much of a loss I would have to take. When I started this venture I did not think I was "taking a gamble" as I have heard good things about EVGA, (this was my first purchase of EVGA products), I will have to reevaluate whether I will continue to be a EVGA customer. I spent a $1000 on cards and want to spend another $1000, and since I like to have all my components from the same manufacturer it would also guarantee future motherboard purchases.

I just don't fully understand the logic.

 
Uh oh, I just have to put a couple of cents worth in here.  I have pretty much found that EVGA products as a rule speak for themselves.  Sure there are manufacturing glitches that might produce a messed up card, motherboard, or what have you, EVGA standing behind that product and saying, "Hey, you're right, it's screwed up" and immediately or as fast as they can they get another product back to you which is another good reason to buy EVGA.   At any rate stellar customer support, great products, and a lot of helpful people on these forums as well as EVGA people in the forums answering questions and trying to make everyone happy which is from my experience not all that possible at times are all in the package.
 
Try going to another vendors forums and try to find even one person that is in any way affiliated with the company there to help.  It's hard to find that and that is one of the many reasons I have kept on buying at least their video cards and the next time I feel all RED and BLACK coming on I just may get one of those awesome Classified motherboards they put out too, because I know they are well made too with the best components.  Anyway,with many of the bigger PC part making companies that also produce laptops and ready made PC's etc, it's difficult to just get someone in customer service and then try and get the help you need from them. 
 
Now all that nice stuff being said (that I meant), my problem with the Step-Up program is the fact that it doesn't celebrate early adopters in almost any way, shape, or form, save the so many high flow brackets or whatever it was that was offered.  Anyone taken a look on the egg today to see if there were ANY EVGA 600 series graphics cards there to purchase.  No, probably not unless you were one of the lucky ones for the day that caught a 5 minute fast and furious buying of cards when one shows itself on there only to go back to nothing there and that has been going on since when?  Wow, and who carries the company financially (in a way ok) while they are making all those newer more awesome non reference cards?  We, the early adopters of reference cards when they first come out, that's who. 
 
But I would think that this subject has probably already been beaten into the ground so sorry if I have brought up something that has already been brought up but shelling out a quick $1,000 for the first cards should be rewarded in some way as in being able to Step Up to SOMETHING.  I bought all the Step Up stuff offered me with the two 480's I have but never saw any real benefit to buying early on and paying for faster Step Up and all and it was a bunch cheaper then.  By that I mean nothing to step up too which this time around I just said the "heck" with it and didn't buy anything extra because there just isn't any reason too becasue there probably won't ever be anything I can step up too from a reference card. Or at least none that I know of. 
 
So there you have it, 2 cents from the peanut gallery...

pitbullface


My original plan was to step-up 2 680's to 2 690's. One of the 680's I have has not even been opened yet. I may try to send it back to TigerDirect for refund but there restocking fee can be evil. They can charge up to a 25% restocking fee at there discretion. OUCH!

If I do this I could sell my other 680 depending on how much of a loss I would have to take. When I started this venture I did not think I was "taking a gamble" as I have heard good things about EVGA, (this was my first purchase of EVGA products), I will have to reevaluate whether I will continue to be a EVGA customer. I spent a $1000 on cards and want to spend another $1000, and since I like to have all my components from the same manufacturer it would also guarantee future motherboard purchases.

I just don't fully understand the logic.

 
680s are not hard to sell at retail price considering how hard they are to find in stock still. You could throw both up for $520 shipped each and they'd be gone pretty fast. Doesn't sound like much of a problem to me. Think logically next time.