I just got in the mail, my damaged box - no peanuts, no air bags, nothing - the 500 backplate and high-flow bracket in plastic bags, the backplate warped and the backplate bent thru out its length - the end ear piece bent over. 
  
What am I supposed to do with this junk ? I can't believe it got sent out in an oversized box with absolutely no padding - the backplate bag is a blister plastic bag, thats it ! 
  
The box's sides are crushed - no wall support. I'm not gonna take this up with the USPS - it'll take them weeks to resolve a $30 issue, never mind the $10 shipping. 
  
I can't believe that there hasn't been other bent backplates/brackets in shipping.