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GTX 690 Electrical Noise, Coil Whine, or Hiss? (with video URL)

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LeetMiniWheat

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GTX 690 Electrical Noise, Coil Whine, or Hiss? (with video URL) Friday, August 03, 2012 3:43 PM (permalink)

This 690 exhibits a strange stuttering/fluttering hiss during Heaven (even at stock), whereas another 690 I have here is a nearly silent unless you put your ear up to the card.

YouTube Link (Video starts at 11sec because that's when it's most noticeable)

I'm not sure if this is normal or not, plus it's really annoying. Is this a valid reason to RMA? Opinions?

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MaelstromOC Total Posts : 1891 Joined: 2/29/2008 Status: offline Ribbons: 4 Folding: 1,047,118	Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Friday, August 03, 2012 3:48 PM (permalink) Can you even hear that while you're gaming? Cooler Master Storm Trooper \| ASUS P8p67 EVO REV3.0 \| I7 2600K @ 4.5ghz \| 16gb G. Skill 1600mhz \| EVGA GTX 670 FTW SLI \| Corsair TX950 \| Yamakasi Catleap Q270 \| BENQ FP241VW \| DELL 2407WFPb Heatware
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LeetMiniWheat

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Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Friday, August 03, 2012 3:50 PM (permalink)

When it's quiet, yes I can, and even when it's not I still sort of hear it. But my ears are very sensitive to high frequency sounds.

It's not as bad as the noise my old GTX 260 used to make, but what is strange and especially annoying about it is the stuttering/fluttering, if it were consistent it wouldn't be so noticeable.

walksonpoo Total Posts : 1660 Joined: 6/14/2008 Location: IL. USA Status: offline Ribbons: 4 Folding: 614	Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Friday, August 03, 2012 4:45 PM (permalink) Has anyone from EVGA watched/listened to that video and replied about it? Cant say that would be normal. Core i7 3770k @ 4.2 \| ASrock Z77 Extreme4 \| G.Skill 2400 8GBs \|EVGA GTX 680 SC Sig \|EVGA SuperNOVA NEX750G \|NZXT Switch 810
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LeetMiniWheat

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Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Friday, August 03, 2012 5:47 PM (permalink)

Doubt it since it's a Friday night.

loveha Total Posts : 8743 Joined: 9/26/2009 Location: Beulah Michigan Status: offline Ribbons: 45 Folding: 7,213,242	Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Friday, August 03, 2012 5:50 PM (permalink) RMA that, that is not normal and does not even sound like coil wine or squealing cap.
	#6

LeetMiniWheat

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Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Saturday, August 04, 2012 12:20 AM (permalink)

I was thinking it's somehow due to SLi balancing the load back and forth, but this one is quite a bit louder than my other one. The other is only noticeable with your ear up to the card, whereas this one I can hear from my chair.

Kinda hate to RMA a $1k card for such a minor issue, but I'm certainly not happy with this noise. And I'm concerned this might be a prelude to failure in the near or distant future.

rjohnson11

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Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Saturday, August 04, 2012 12:48 AM (permalink)

You can always call EVGA technical support for verification. If you reside in the USA call:
888-881-3842

I believe they are open 24/7

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maniacvvv

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Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Saturday, August 04, 2012 12:54 AM (permalink)

Great job on the recording

Certainly sounds like something is up, probably electrical....

Is this card brand new? if so I would RMA it right away... if its over 30 days old the I would simply report it to EVGA and see what they think

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shogon Total Posts : 2516 Joined: 8/30/2008 Location: Manteca (lard), CA Status: offline Ribbons: 7 Folding: 12,154,756	Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Saturday, August 04, 2012 1:27 AM (permalink) Yea I had some slight coil whine on my 690 when I first got it, but that what you have sounds like an electrical pinging over whining. Would be good to call them up, or soon enough someone will see your vid and bump something up.
	#10

LeetMiniWheat

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Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Saturday, August 04, 2012 1:48 AM (permalink)

maniacvvv

Great job on the recording

Certainly sounds like something is up, probably electrical....

Is this card brand new? if so I would RMA it right away... if its over 30 days old the I would simply report it to EVGA and see what they think

Was only recorded on a crappy Canon point and shoot but thanks, I had the fan on 30% while I did the video. I must also point out the mic is very sensitive so it might be exacerbating it a bit, but it's still very noticeable in person.

It's a brand new card though, literally 2 days old. I'd rather not have to go without a card for 2-3 weeks for RMA, since the other 690 here isn't mine. (Shipping time from NY->CA and back is 5 days each way plus processing time) but I'm not sure I have any other alternative.

shogon

Yea I had some slight coil whine on my 690 when I first got it, but that what you have sounds like an electrical pinging over whining. Would be good to call them up, or soon enough someone will see your vid and bump something up.

When you first got it? So it subsided over time? Or...?

The other 690 I have here is about a month old and it does the same stuttering hiss or "pinging" but not nearly this loud and I don't remember it being this noticeable when it was new though.

#11

HAZMAN_THE_GREAT Total Posts : 2364 Joined: 12/1/2011 Location: Planet Earth Status: online Ribbons: 3	Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Saturday, August 04, 2012 2:08 AM (permalink) Well that sucks! 1000 dollar card gone wrong.
	#12

shogon Total Posts : 2516 Joined: 8/30/2008 Location: Manteca (lard), CA Status: offline Ribbons: 7 Folding: 12,154,756	Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Saturday, August 04, 2012 3:24 AM (permalink) LeetMiniWheat Yes it did subside.
	#13

jdmalone1977 Total Posts : 225 Joined: 1/4/2010 Status: offline	Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Saturday, August 04, 2012 5:46 AM (permalink) I've used a 690 and it never did anything like that. Not normal.
	#14

whitnasty1

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Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Saturday, August 04, 2012 7:34 AM (permalink)

It's not a coil, whenever those are beginning to go, they are much more high pitched, that sounds weird. Take off the shroud and see if you spot anything glaringly obvious.

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tsunami231 Total Posts : 176 Joined: 7/1/2005 Status: offline	Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Sunday, August 05, 2012 10:55 PM (permalink) that is exactly what i hear coming from the 670 gtx ftw when it get to 50% power draw the more it draws the louder it gets, if boost goes on and boost draws more volts it gets even louder. I will be rma the card i have As i simply will not deal with such noises
	#16

EliteGeek91 Total Posts : 10669 Joined: 2/10/2011 Location: Censored! Status: offline Ribbons: 44 Folding: 651,184	Re:GXT 690 Electrical Noise or Coil Whine (with video URL) Sunday, August 05, 2012 11:40 PM (permalink) Wow... I was thinking a chopper landed in your room! RMA that hoe! No way would I keep something that I paid a grand for, with that issue. Like others said, it might be a prelude to other issues.
	#17

tsunami231 Total Posts : 176 Joined: 7/1/2005 Status: offline	Re:GTX 690 Electrical Noise, Coil Whine, or Hiss? (with video URL) Monday, August 06, 2012 11:20 AM (permalink) very simlar to the noise my 670 gtx ftw makes it more annoying then a fan and it not a fan making that noise http://www.youtube.com/wa...4&feature=youtu.be
	#18

tsunami231 Total Posts : 176 Joined: 7/1/2005 Status: offline	Re:GTX 690 Electrical Noise, Coil Whine, or Hiss? (with video URL) Monday, August 06, 2012 2:50 PM (permalink) Turn out it was my PSU causing that noise the rma psu I got made that noise for the most part go away. but you say one gpu does other dont so not sure
	#19