Advice for post-RMA - How should I feel?

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KazePowered

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Advice for post-RMA - How should I feel? Monday, July 09, 2012 8:10 PM (permalink)
Hi guys,
 
Just RMA'd one of my two 8800 GTS 320 SC's from my old rig and EVGA sent back a GTX 550 Ti FPB
 
I'm not quite sure how to feel about this. On the suface, this new card seems like it might be better that the two 8800's running in SLI. At the same time, it feel just a tiny tad miffed that I can't do SLI anymore as I now have two (very) unmatched cards.
 
What do you guys think? Should I be happy/sad/mad/overjoyed? Should I contact EVGA and see if they'll RMA may other 8800 for another 550? Should I run with just the 550 and maybe dedicate the 8800 to physx?
 
Thanks
Current rig:





 
#1
    xanderf

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    Re:Advice for post-RMA - How should I feel? Monday, July 09, 2012 8:31 PM (permalink)
    550 with 8800 dedicated to PhysX sounds like the right plan.
     
    Presuming you are playing games that support hardware-accelerated PhysX, of course.  That isn't many.

     
    #2
      KopyKat007

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      Re:Advice for post-RMA - How should I feel? Monday, July 09, 2012 10:41 PM (permalink)
      Seriously the 550Ti will smoke 320 SLI imo, i went from the much more powerful 8800GTS 512 single which died on me after many years to the 550Ti and its more than double as fast, i don't see 8800 320s SLI being faster than one 550Ti. 
       
      Hell i don't even think my old 8800GTS 512 in an SLI setup would be faster and my 8800GTS 512 was quite a bit faster than both the 320 and 640 mb 8800GTS models because it was on the G92 board and not the older slower G80 board.
       
      You should be very happy with the 550Ti, its alot faster.
      <message edited by KopyKat007 on Monday, July 09, 2012 10:52 PM>
       
      #3
        FattysGoneWild

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        Re:Advice for post-RMA - How should I feel? Tuesday, July 10, 2012 12:11 AM (permalink)
        I would feel good. You got a much better card.
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        #4
          KazePowered

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          Re:Advice for post-RMA - How should I feel? Tuesday, July 10, 2012 2:15 PM (permalink)
          UPDATE: I explained the situation to EVGA and they want me to RMA my other 8800 for ANOTHER 550!!!
           
          This is by far one of the best companies I've ever had the pleasure to be a fanboy of
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          #5
            wdflyer

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            Re:Advice for post-RMA - How should I feel? Tuesday, July 10, 2012 2:30 PM (permalink)
            KazePowered


            UPDATE: I explained the situation to EVGA and they want me to RMA my other 8800 for ANOTHER 550!!!

            This is by far one of the best companies I've ever had the pleasure to be a fanboy of


            Wish I would have saw this earlier, that was exactly what I was about to suggest you look into.

            I am sure I remember seeing other forum members with similar RMA experiences when forced to RMA one of two older SLId cards- they ended up getting the other card RMAd as well.

            In all honesty that is exaclty the result I have come to expect from EVGA, that is their standard level of CS and not the exception. Just one of the many reasons I, along with many others, are loyal EVGA customers.
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            #6
              KopyKat007

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              Re:Advice for post-RMA - How should I feel? Tuesday, July 10, 2012 5:44 PM (permalink)
              KazePowered


              UPDATE: I explained the situation to EVGA and they want me to RMA my other 8800 for ANOTHER 550!!!

              This is by far one of the best companies I've ever had the pleasure to be a fanboy of

               
              Wow good for you!  Im totally jealous now lol
               
              #7
                xanderf

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                Re:Advice for post-RMA - How should I feel? Tuesday, July 10, 2012 10:36 PM (permalink)
                wdflyer

                In all honesty that is exaclty the result I have come to expect from EVGA, that is their standard level of CS and not the exception. Just one of the many reasons I, along with many others, are loyal EVGA customers.

                 
                Same here.  And while, for many other PC parts, I do have preferences...I still may flex on one brand vs another for different factors (price, availability, whatever).
                 
                But for video cards?  EVGA, all the way.  Only recommendation I ever make.  Just too good support of the community, and their products, period.

                 
                #8
                  FattysGoneWild

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                  Re:Advice for post-RMA - How should I feel? Wednesday, July 11, 2012 7:43 AM (permalink)
                  I have seen this before with Evga doing this for sli customers in this situation. No other company would do something like that.
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                  #9
                    EVGA_MatthewH

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                    Re:Advice for post-RMA - How should I feel? Wednesday, July 11, 2012 9:17 AM (permalink)
                    Another good reason to ensure your SLI cards are EVGA - If they are both under warranty and we upgrade one we will upgrade the other!
                    Thanks,
                    Matthew Hurwitz - Assistant Product Manager Matth@evga.com 
                    Feel free to contact us with any questions, comments or concerns: Toll Free 888-881-3842 
                    You can rate our service here: http://www.evga.com/myevga/rateus/

                     
                    #10
                      Adnan

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                      Re:Advice for post-RMA - How should I feel? Thursday, July 12, 2012 6:52 AM (permalink)
                      KUDOS to eVga!
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                      #11
                        contrvlr

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                        Re:Advice for post-RMA - How should I feel? Friday, July 13, 2012 9:42 AM (permalink)
                        Wow, that's some serious customer care
                        Go EVGA
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                        #12
                          wmmills

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                          Re:Advice for post-RMA - How should I feel? Friday, July 13, 2012 9:56 AM (permalink)
                          KazePowered


                          UPDATE: I explained the situation to EVGA and they want me to RMA my other 8800 for ANOTHER 550!!!

                          This is by far one of the best companies I've ever had the pleasure to be a fanboy of


                          grats man!! that would have been my suggestion. just call them and explain the situation...there human and gamers also so they will understand your situation and work with you. ive seen them do it time and time again, even for people that def didnt deserve it but they would go the extra mile for anyway. Really man,there pretty d@^n good to there customers!! Awesome job again EVGA!!!  \m/
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                          #13

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