consultation on warranty ..

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turbok

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consultation on warranty .. Wednesday, May 16, 2012 10:10 AM (permalink)
good day people .. I hope to be well received .. I'm from Paraguay Latin America and is the first time I bought a evga video card, but life happens evga gtx 670 buy amazon SC (always do my shopping on amazon) My question is whether the warranty also serves me in case I get the vga damaged, I was looking at the problems faced by sc evga gtx 670 and I'm very scared so I get the vga since I'm pretty far .. I buy a card amazon american exprees and they send me an address I gave you .. I always sent to that address and send me there to Paraguay .. if the card gets damaged I hope not .. I could send the damaged gtx evga right through Paraguay to fedex (and find out the costs) and the new card could send me the address I provide in the U.S.? I read that for the advanced RMA need a credit card, I have credit card but I am out of usa, want to know if evga would accept my credit card as security until they get the card if it is damaged?

here is my purchase: I get to my address in USA Today and on Monday or Tuesday and would have in Paraguay .. utmost account if I can get my questions would be very Thanked .. I'm very scared by this situation ..

I have the proof on to check my purchase .. I have a note from Amazon and the product that I would arrive on Monday and registration and the evga page ..
 
 
 
 
 
 
 
 
 
#1
    BioHazardSperm

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    Re:consultation on warranty .. Wednesday, May 16, 2012 3:01 PM (permalink)
    Your going to need to call EVGA you have way to many things going on .Card will go to your physical address where the credit card is billed to .(i believe) Have your cards serial number ready when you call the 1-800 number
     
    #2
      EVGAWeb_ShaneD

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      Re:consultation on warranty .. Wednesday, May 16, 2012 3:05 PM (permalink)
      It wouldn't matter if you were in the US or Paraguay - you'll have the same 3 year warranty.  That said, you'll still be shipping to the US if you have any problems.
      The Ultimate Platform for Gaming, HD Video, Photos, Entertainment & Folding too!          
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      #3
        BioHazardSperm

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        Re:consultation on warranty .. Wednesday, May 16, 2012 3:07 PM (permalink)
        I think he is asking for US delivery on return
         
        #4
          EVGAWeb_ShaneD

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          Re:consultation on warranty .. Wednesday, May 16, 2012 3:09 PM (permalink)
          We'll ship to whatever address is on the profile - we don't care, we do what we want!
          The Ultimate Platform for Gaming, HD Video, Photos, Entertainment & Folding too!          
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          #5
            BioHazardSperm

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            Re:consultation on warranty .. Wednesday, May 16, 2012 3:10 PM (permalink)
            So if i live in Brazil and RMA a card you will ship it to Chilli ? Wow i dun learned something
             
            #6
              EVGAWeb_ShaneD

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              Re:consultation on warranty .. Wednesday, May 16, 2012 3:12 PM (permalink)
              Chilli's?  Sure, which one?
              The Ultimate Platform for Gaming, HD Video, Photos, Entertainment & Folding too!          
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              #7
                BioHazardSperm

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                Re:consultation on warranty .. Wednesday, May 16, 2012 3:14 PM (permalink)
                Shane your in a mood :) Go smack Jacob or Tiny just for fun
                 
                #8
                  Macros

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                  Re:consultation on warranty .. Wednesday, May 16, 2012 3:49 PM (permalink)
                  Just out of curiosity, if you can do an international RMA, why can you not do international purchases?
                  Shipping's all the same, and we pay it anyway.
                  [EDIT] Sorry, I know this is super off-topic. Just curious.
                  Ship EVGA Products Locally in Australia!
                  EVGA X79 FTW - i7 3930K @ 4.0GHz - 4x4GB Corsair Dominator GT 2133MHz C9 - EVGA GTX 670 4GB SC+ - Corsair AX850 PSU - Corsair Performance Pro 128GB SSD - 2x 2TB Samsung Barracuda 7200rpm - Noctua DH-14 SE2011 - CoolerMaster HAF 932 Advanced
                   
                   
                  #9
                    EVGAWeb_ShaneD

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                    Re:consultation on warranty .. Wednesday, May 16, 2012 3:58 PM (permalink)
                    Macros

                     Just out of curiosity, if you can do an international RMA, why can you not do international purchases?
                    Shipping's all the same, and we pay it anyway.
                    [EDIT] Sorry, I know this is super off-topic. Just curious.

                     
                    Simply because of fraud issues.  Our shop is relatively tiny when you look at our customers like Newegg, Tiger, etc., we can't really handle it.
                     
                    The Ultimate Platform for Gaming, HD Video, Photos, Entertainment & Folding too!          
                     www.evga.com
                     (888).881.EVGA                       
                     email: webmaster@evga.com  
                     
                    #10
                      Macros

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                      Re:consultation on warranty .. Wednesday, May 16, 2012 4:10 PM (permalink)
                      How about I pay you personally?
                      And I promise the next time I am in the US I'll buy you some beers.
                       
                      It's legit! You can trust me. 
                      Ship EVGA Products Locally in Australia!
                      EVGA X79 FTW - i7 3930K @ 4.0GHz - 4x4GB Corsair Dominator GT 2133MHz C9 - EVGA GTX 670 4GB SC+ - Corsair AX850 PSU - Corsair Performance Pro 128GB SSD - 2x 2TB Samsung Barracuda 7200rpm - Noctua DH-14 SE2011 - CoolerMaster HAF 932 Advanced
                       
                       
                      #11
                        turbok

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                        Re:consultation on warranty .. Wednesday, May 16, 2012 4:52 PM (permalink)
                        EVGAWeb_ShaneD


                        It wouldn't matter if you were in the US or Paraguay - you'll have the same 3 year warranty.  That said, you'll still be shipping to the US if you have any problems.

                        ShaneD thank you very much, hopefully the vga not have any problem ..
                         
                        #12

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