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So many problems with the GTX 670 SC - Evga displays why they are the best!

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VegetaCreeper

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So many problems with the GTX 670 SC - Evga displays why they are the best! Saturday, May 12, 2012 9:46 AM (permalink)

I was going to purchase one of these cards last night... I have seen many threads and many people complaining about receiving bad cards - bsod's/desktop freezing/and major artifacting. What is going on? Is this lack of quality control?

I haven't heard you guys respond to any of these threads, so it makes me a little nervous about purchasing one of these cards (1st batch of cards)...

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geek32 Total Posts : 3050 Joined: 10/2/2008 Status: offline Ribbons: 9 Folding: 2,400,329	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 9:52 AM (permalink) calm down dude. you should take your time first before buying the card. take a couple of days to see how were the reviews before plunging your cash in it. My Heatware \| My FS Thread
	#2

007vsMagua

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 11:21 AM (permalink)

I saw that Jacob posted in one of the 670 problem threads for people to contact him directly with serial numbers. I'm pretty sure that every card coming off an assembly line is not tested, so it's possible a bad batch could have slipped through. There has been a number of reviews to date and no mention of problems with those cards, so it does sound like a hardware issue and not the driver.

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kram36 Total Posts : 11804 Joined: 10/27/2009 Location: United States Status: offline Ribbons: 38	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 11:57 AM (permalink) OMG! This guy has two 670 and they are working perfectly. http://www.evga.com/forums/tm.aspx?m=1591441 I will no longer do business with EVGA.
	#4

huf757 Total Posts : 910 Joined: 8/20/2010 Location: Virginia Status: offline Ribbons: 1 Folding: 87,252	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 12:18 PM (permalink) I asked about this here http://www.evga.com/forums/tm.aspx?m=1583753&high= System currently under construction My Affiliate code: 73EDWF2FQ8
	#5

whitnasty1

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 12:30 PM (permalink)

I too was on the verge of ordering a 670 until I began seeing so many thread about artifacting and what not, however like stated above there are a few people, including the guy who has a thread about his 670's in SLI that are working superbly. This is why I always wait a little while before purchasing any new hardware until all of the kinks are worked out.

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EVGATech_ChrisB

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 4:31 PM (permalink)

Everyone,

The EVGA GeForce GTX 670 just launched, and we are all very excited about the great performance as you are aware. Some customers have just started receiving their cards and playing games on the new 600 series architecture.

On the forums we have noticed several users experiencing artifacting with the Superclocked version (02G-P4-2672-KR). We understand some users frustration about receiving a new product that is not working. Customer satisfaction is EVGA’s top priority and in order to ensure this, I have received special permission to those affected users above to offer an upgrade to the FTW model (02G-P4-2678-KR) with 2^nd day cross shipping (in US). Replacement cards will begin processing Monday with shipments planned for Tuesday (5-15-2012).

This issue has already been escalated to top management, and is receiving top priority. We will update on this by Monday end of day.

If you have any concerns or issues with your GTX 670 Superclocked, please register your product and email our Product Manager, Jacob Freeman at jacobf@evga.com with your serial number and detailed issue.

Thanks,
Chris Bencivenga
CS Manager

VegetaCreeper

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 4:52 PM (permalink)

WOW - talk about customer service!

EVGA = WIN!

tperegrin

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 4:56 PM (permalink)

EVGA - Your customer service model should be held up as an example for the industry. There is literally nobody else out there that responds as quickly and decisively as you did to this situation.

I'm not even affected by this, but as a result, I will wait as long as it takes to make sure my 600-series card is an EVGA one.

AzN-SoLjA

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 5:08 PM (permalink)

Yup EVGA is #1
Never put dout, they will always come through!

Lucky for you for the upgrade! :D
Upgrades for the 1st batch guinea pigs users

#10

ki11joy92 Total Posts : 1032 Joined: 5/23/2009 Status: offline Folding: 892,798	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 5:10 PM (permalink) EVGA rocks!
	#11

proctous

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 5:29 PM (permalink)

wow, even more reason to chose EVGA.. where the heck is that guy that said why should he buy a EVGA 670. THats the reason my friends.

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#12

NULLL Total Posts : 8 Joined: 7/29/2010 Status: offline	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 5:32 PM (permalink) This is why I buy EVGA!
	#13

kram36 Total Posts : 11804 Joined: 10/27/2009 Location: United States Status: offline Ribbons: 38	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 5:45 PM (permalink) Pretty slick deal for those that received bad cards. The GTX 670 FTW card would be the only GTX 670 I would think about buying. Very nice EVGA. I will no longer do business with EVGA.
	#14

bhk1004 Total Posts : 1079 Joined: 5/7/2010 Status: offline Ribbons: 1	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 5:54 PM (permalink) wow. thats some sick response to the problems people are having. GG problem solved.
	#15

whitnasty1

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 6:06 PM (permalink)

kram36

Pretty slick deal for those that received bad cards. The GTX 670 FTW card would be the only GTX 670 I would think about buying.

Very nice EVGA.

+1 Same here, I want the full length PCB.

#16

swarm87 Total Posts : 14 Joined: 2/22/2012 Status: offline	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 6:23 PM (permalink) so are newer produced cards going to be tested before shipping i have a step up waiting(72 in queue) and would like peace of mind that the cars will be another flawless evga product.
	#17

huf757

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 8:26 PM (permalink)

swarm87

so are newer produced cards going to be tested before shipping i have a step up waiting(72 in queue) and would like peace of mind that the cars will be another flawless evga product.

Well EVGA can't do anything about the cars you have being flawless but I am sure they will take every necessary step to ensure future shipments of video cards are up to par.

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#18

KemTech Total Posts : 207 Joined: 1/12/2010 Status: offline Ribbons: 2 Folding: 1,291,566	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 8:48 PM (permalink) ChrisB, are we likely to see the same thing in EU? (i7-3770K 3.9 Corsair Vengeance 16 GB EVGA Z77-FTW 3x EVGA 670 SLi AX1200) (new) i7-2600K 4.5 Corsair Vengeance 8 GB GigaByte P67-UD7-a 1x GT 640 AX650 i7-875K 4.2 Corsair Dominators 8 GB EVGA P55-SLi EVGA 560ti 2 GB HX850
	#19

MSGundam Total Posts : 57 Joined: 4/8/2012 Status: offline Ribbons: 2	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 8:53 PM (permalink) Now.... the other problem is will the EVGA GTX 670 4GB stock and OC face the same crashing/artifacts fate? Because a EVGA 670 4GB into a EVGA 670 2GB FTW would be a downgrade... unless a FTW 4GB is possible which is HIGHLY unlikely.
	#20

EVGA_JacobF Total Posts : 12191 Joined: 1/17/2006 Location: Brea, CA Status: online Ribbons: 21	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 9:41 PM (permalink) MSGundam Now.... the other problem is will the EVGA GTX 670 4GB stock and OC face the same crashing/artifacts fate? No it will not. 3770K @ 5.4ghz -45c \|\| evga z77 ftw \|\| 2x evga gtx680 sc sig \|\| 8gb 2.4ghz cl10 \|\| 480gb vertex3 raid0
	#21

Macros

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 9:49 PM (permalink)

EVGA_JacobF

MSGundam

Now.... the other problem is will the EVGA GTX 670 4GB stock and OC face the same crashing/artifacts fate?

No it will not.

Is that due to the fact the 4GB cards will not have a memory OC?
And if so, for those of us waiting for the 4GB cards, will we not be able to OC the memory then?

Thanks Jacob!

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#22

EliteGeek91 Total Posts : 10669 Joined: 2/10/2011 Location: Censored! Status: offline Ribbons: 44 Folding: 651,184	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 9:55 PM (permalink) But just so people stop bashing EVGA, it isn't only their cards. It's all the 670's right? Even from Asus, etc? I heard someone make a comment that it wasn't only EVGA. Because these are reference, and the same exact cards, just with different company logos of course.
	#23

tester300

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 9:56 PM (permalink)

I have to say something Ive been a fan of the red team for quite some time. I recently returned an asus 7970 dcuii due to deffective reasons. After talking to a friend of mine he convinced me to take a look to the evga gtx 680 lineup. Ive been browsing the forums for
About two weeks now seeking information about the different upcoming models and what not. After seeing evga reaction about this problem i took my time to register in the forum and made this post. I have to say that they have a new customer.

Count me in for the gtx680 classy.

http://heatware.com/eval.php?id=81208

#24

jgonz

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 9:58 PM (permalink)

Ive been hanging around the forums following the 600 series closely. And I have to say if there was ever a doubt in my mind where I was getting my next card from, EVGA just made sure that I get it here.

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#25

Macros

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 10:27 PM (permalink)

EliteGeek91

But just so people stop bashing EVGA,

it isn't only their cards. It's all the 670's right? Even from Asus, etc?

I heard someone make a comment that it wasn't only EVGA. Because these are reference, and the same exact cards, just with different company logos of course.

Considering the issues are stemming from the SC version, I would say it is EVGA's cards with these specific OC settings.
As ChrisB has said, the recall is for the specific OC'd 670 model, not the reference card.

#26

kmconstable

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 10:42 PM (permalink)

Man now I kinda want my sc cards to not work, then i could get the ftw cards. Have yet to game as just got them installed. I suspect the lower voltage i saw mentioned on onecreview as the culprit. But as it was said this will not be an issue with other cards it is probably bad memory or gpu run.

#27

DrSesma Total Posts : 19 Joined: 5/12/2012 Status: offline	Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 10:57 PM (permalink) Hello, I have a question. My EVGA GTX 670 is also artifacting/crashing when playing games; however, i do not own the superclocked model of the card (i have the one with stock clock speeds). Will i still be able to upgrade to the GTX 670 FTW model without any fees?
	#28

huf757

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Re:So many problems with the gtx 670 - Evga what is going on? Saturday, May 12, 2012 11:02 PM (permalink)

DrSesma

Hello,
I have a question. My EVGA GTX 670 is also artifacting/crashing when playing games; however, i do not own the superclocked model of the card (i have the one with stock clock speeds). Will i still be able to upgrade to the GTX 670 FTW model without any fees?

It would be best for you to pm jacob directly or call them.

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#29

VRAMDemon

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Re:So many problems with the GTX 670 SC - Evga displays why they are the best! Sunday, May 13, 2012 11:19 AM (permalink)

This is only a problem with EVGA SC cards, there are no problems at all on Gigabyte, galaxy / kfa2 or Asus pre overclocked cards.

I don't understand how EVGA are meant to be the no.1 graphics card company with a problem this significant, they can't even sell working cards, and they didn't even have the full length PCB FTW edition available on launch day.

I've never seen a single card from EVGA that was better than the competition, there's nothing about their products that makes them deserve the No.1 reputation that they and their fanboys claim they have.

#30