Folding Points Mis-Match/Unable to claim EVGA Bucks.

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rapt0r

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Folding Points Mis-Match/Unable to claim EVGA Bucks. Sunday, April 01, 2012 1:03 PM (permalink)
Well just went to claim my bucks for March and Evga site reports I havn't hit 350,000 when my own tracker and EOC site say I have:-
http://folding.extremeove...ry.php?s=&u=543925

Can a mod take a look please.
 
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#1
    KMoore4318

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    Re:Folding Points Mis-Match/Unable to claim EVGA Bucks. Sunday, April 01, 2012 1:10 PM (permalink)
    There is often up to a 24 hour delay for EVGA to update, it's usualy less than this, BUT I suspect they would rather tell you the max, then state the min, and have to deal with all the questions. see if you can get your points tomorow, and if not PM Shane or Rob.
      
         
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    #2
      pcmaster00

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      Re:Folding Points Mis-Match/Unable to claim EVGA Bucks. Sunday, April 01, 2012 1:13 PM (permalink)
      EVGA updates their points totals twice a day, roughly around 7:00 PST. EOC updates every 3 hours.
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      #3
        Punchy

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        Re:Folding Points Mis-Match/Unable to claim EVGA Bucks. Sunday, April 01, 2012 1:47 PM (permalink)
        EOC uses Central Time while EVGA uses Pacific Time.  It is possible that if you dropped a WU in the 2-hour window that wouldn't count for EVGA stats at the beginning of the month, you might not make the cutoff.
                                        


         
        #4
          pcmaster00

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          Re:Folding Points Mis-Match/Unable to claim EVGA Bucks. Sunday, April 01, 2012 2:06 PM (permalink)
          Punchy


          EOC uses Central Time while EVGA uses Pacific Time.  It is possible that if you dropped a WU in the 2-hour window that wouldn't count for EVGA stats at the beginning of the month, you might not make the cutoff.


          The OP is in the UK btw.

          EOC is -5 GMT
          EVGA is -7 GMT
          <message edited by pcmaster00 on Sunday, April 01, 2012 2:07 PM>
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          #5
            AzN-SoLjA

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            Re:Folding Points Mis-Match/Unable to claim EVGA Bucks. Sunday, April 01, 2012 3:04 PM (permalink)
            Yep delay nuff said. Just be patient.

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            #6
              rjbelans

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              Re:Folding Points Mis-Match/Unable to claim EVGA Bucks. Sunday, April 01, 2012 3:20 PM (permalink)
              Things seem to be a bit more than 2 hours off today. It shows me as having almost 400K, but have not even hit 150K on EOC. I already sent webmaster@evga.com a message about it earlier today. We should see something posted about it tomorrow.
               
              #7
                Punchy

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                Re:Folding Points Mis-Match/Unable to claim EVGA Bucks. Sunday, April 01, 2012 3:26 PM (permalink)
                Maybe they forgot there are 31 days in March - or it's an April Fools joke - or both.  My folding shows March about 400K too low and April about 400K too high - which is about what yesterday's production was for me.
                <message edited by Punchy on Sunday, April 01, 2012 3:29 PM>
                                                


                 
                #8
                  pcmaster00

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                  Re:Folding Points Mis-Match/Unable to claim EVGA Bucks. Sunday, April 01, 2012 3:35 PM (permalink)
                  That would be a lame April fools joke.
                   
                  At least Tiger Direct has a good sense of humor.
                  http://www.tigerdirect.co...igns/kube/kubex15.asp?
                  EVGA!!! TAKE CARE OF MY MATES!!!!                     Folders, Check out this thread. Survey on FAH.
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                  #9
                    VequalsITR

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                    Re:Folding Points Mis-Match/Unable to claim EVGA Bucks. Sunday, April 01, 2012 4:46 PM (permalink)
                    If your close ask them to re-review your points
                     
                    i think they will make 1 time exception for everybody....it happend to me a while back and ROB was nice nough to grant me the points, now i shoot for those deadlines 2 days early, just in case
                     
                      

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                    #10
                      rapt0r

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                      Re:Folding Points Mis-Match/Unable to claim EVGA Bucks. Monday, April 02, 2012 6:34 AM (permalink)
                      PM'd Shane, hopefully he can review my points history and grant me the points, or not. Will have to keep an eye on that time difference more in the future I guess.
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                      #11
                        rjbelans

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                        Re:Folding Points Mis-Match/Unable to claim EVGA Bucks. Monday, April 02, 2012 8:05 PM (permalink)
                        I got messages from both Rob and Shane. They are aware of the situation and Shane will take a look into it when he has a moment.
                         
                        #12
                          EVGAWeb_ShaneD

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                          Re:Folding Points Mis-Match/Unable to claim EVGA Bucks. Thursday, April 05, 2012 10:19 AM (permalink)
                          I finally had a chance to review this.  Actually the points snapshot for April happened right on the dot at 0001.  I think what might have happened is since we didn't run the beginning of March until early in the work day on March 1st, there might have been a disparity there.  Even that is thin, I'm actually not sure exactly what happened.
                           
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