before i send it is this normal

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asus939

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before i send it is this normal Tuesday, January 31, 2012 7:53 PM (permalink)
so my gtx 460 gave up the ghost and i have to rma it got it all set to go but is this normal on the back side  its some kind of dust stain or something.i just don't want to get told that this whatever it is will void the rma
 

 
#1
    EVGATech_JaysonC

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    Re:before i send it is this normal Tuesday, January 31, 2012 7:55 PM (permalink)
    Asus939,
     
    From the picture, it appears it is simply as you indicate a dust stain.  As long at there is no physical damage on the product it will be accepted. You may want to use a can of compressed air and you should be just fine.
     
    Jayson
    >>>  JAYSON CANE - jcane@evga.com
    CUSTOMER SUPPORT SUPERVISOR / RMA DEPARTMENT
    ¿Necesita ayuda en español? soporte@evga.com 
    Feel free to contact us with any questions, comments or concerns: Toll Free 24/7 - 888-881-3842  
      
     
     
    #2
      kody7839

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      Re:before i send it is this normal Tuesday, January 31, 2012 7:59 PM (permalink)
      Probably soot and stuff from cigarettes and whatnot...I've seen the pictures you've posted in the past of your computer area 
       

      My computer finds cures for diseases and searches for aliens when I'm not gaming...what does yours do?

       

       

       

       
      #3
        asus939

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        Re:before i send it is this normal Tuesday, January 31, 2012 8:05 PM (permalink)
        hey now i clean all the gpu's and rads once a month its just the rest of the room i don't clean  
         
        #4
          kody7839

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          Re:before i send it is this normal Tuesday, January 31, 2012 8:08 PM (permalink)
          asus939


          hey now i clean all the gpu's and rads once a month its just the rest of the room i don't clean  

           

          My computer finds cures for diseases and searches for aliens when I'm not gaming...what does yours do?

           

           

           

           
          #5

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