I have a few questions for EVGA:
 
 
(1) I won a GTX 560 Duke Nukem package through the affiliate rewards draw (thanks!). It appears this is valid for the step-up program, but what value would be assigned to it - the current price of $244.99, or something else, since I didn't actually pay for it (although I have paid for an extended warranty on it already)?
 
 
(2) I also purchased a 2nd GTX 560 Duke Nukem package from EVGA which I only just received and have not registered yet, but I will shortly. I will also pay for extended warranty. I have not claimed the $20 rebate and don't intend to as it means 'destroying' the box to cut out the UPC code. If I used this card for step-up as well, would I get (a) the $244.99 value I paid for it, (b) the $224.99 'after rebate' value, or (c) the $244.99 + extended warranty cost?
 
 
(3) The step-up page says I "must return the original product and all accessories that came with the original package. The original packaging material and box are recommended to be returned. Free promotional items such as games, posters, shirts, etc. are considered gifts and are not required to be returned". So with the Duke Nukem package, I could keep the game, belt buckle, book and mousepad that came with the card?
 
 
(4) Last but not least, can you advise if there are any plans to add either of the following cards to the step-up TO list in the near future:

• GTX 580 3GB HydroCopper2 (03G-P3-1591-AR) 
• GTX 580 3GB (03G-P3-1584-AR)

 
Appreciate your help.
 

1 while it may qualify you must use the price "paid"on the invoice,in your case the price is 0.00 so you would need to pay the difference from 0.00 to the card to step up to.
http://www.evga.com/support/stepup/
Products received free through promotion or contest do not qualify for the Step-Up program.
 
2 Your retail value ,make sure its noted the rebate is not claimed
 
3 yes keep all "extras" but return all parts,cables connectors
 
4 only reference cards have generally been added to the list

 
Thanks for the quick response - that answers everything :-)
 

BHS knows our terms better than some of our support agents...

Thanks for the kind words Shane im going to use that FOREVER

 
lol